Faucette Automotive, Inc.

My daughter is in school in Chapel Hill. Local Subaru dealer tried to badly rip her off. Faucette’s was able to take her car in and give a true and honest opinion. Great service and where we will be going for cars in that area from now on!

Terrible experience at this place. I just moved to the area a month ago and it was the middle of August. My A/C went out and most of the places I called were booked up. This was the only place with a quick opening, and now I know why they aren't booked out too far in advance. The mechanic saw my out of state license plate and told me to pop the hood. He said I needed a special type of new coolant and it would cost extra. He said he would look at the leak and get back to me, but it could cost around $450 depending on how bad the leak was. I told him to "let me know what he finds." I get a call 5 hours later and he says it is done and ready to pick up. Most mechanics call you to give you a quote and to get approval before work is started, but I didn't get that option. I showed up was was sla

My engine light came on and I couldn’t figure out why! I Googled the nearest automotive shop and went right way. A man came out clean and smiling and I explained my concern. “Well, let’s find out”, he said brightly. He pulled out a diagnostic scanner and explained to me slowly and in great detail what the problem was and how he would handle it, and that I had nothing to worry about! No charge! I try to take care of my old car and you can be sure that I will return to this shop with any problems they handle!

Just passing through and my car wouldn't crank. They replaced my starter quickly at a reasonable price and had me on my way. They are honest guys who really bailed me out of a jam!

Wow what a great party 10:20 recommend