Federal Military Parts

I have purchased multiple items from Federal Military Parts. Each time I felt like the quality has dropped with service and products. Most products they sell seem to be aftermarket. My most recent purchase was for 2 rim O-rings and 2 tire valves. I paid $26 for shipping for 4 items that probably weigh less than a pound. The package was sent flat rate with no tracking. Order was placed on November 23 and as of midday December 10, I still do not have my package. I reached out for an explanation of why it was taking so long and why my package was sent without tracking, given that I had paid $26 for shipping. The answer that I was received was mind-boggling. I guarantee that if this package ever arrives, FMP paid less than $5 for shipping. They offered me a refund for the entire order which

Outstanding customer service! I ordered some parts for my husband’s M998 for his birthday. They had them to me within 2 days! Parts as promised, brand new and great quality! Highly recommend!

I've purchased numerous parts from this business (dash LEDs, headlights, backup lights, license plates frame and light, tires mounted on wheels) over the past couple of months. Every part arrived as described, and the shipping was fast, arriving sooner than expected. The seller's communication is great (I texted many questions and got prompt, accurate replies).

10/10 just earned a life time customer, tracking update emails, good communication, even sent an extra small part just because. Great business!

Middle of the day and can't even get through to them via email or phone over the window seals I was sent. I ordered windshield seals, not window seals. Window seals do me exactly zero good with cloth doors. Gotta work on parts picking and customer service calls.