Finger Lakes Power Equipment

Very friendly and efficient service. Little known fact: They work on cars! They installed a new, passenger side mirror on my Honda CRV in less than an hour and a few months ago fitted it out with 4 new tires. They also do NY State Auto Inspections. HIGHLY RECOMMEND!!

We had brought our power push mower in for a carb cleaning and some other minor work in March 2023. The work was done although we did not use the mower much. I recently brought it to a different shop for a tune up and when their work was completed they asked if we had brought it anywhere else in the past for engine work. He said it was obvious to him that the hose was not connected to the carburetor and it was his opinion that this miss would have occurred when I had the work done prior. I asked if it could have disconnected it’s own during use and he said no. I went to Finger Lakes to discuss this. I waited for a phone call back and didn’t receive one so I called myself and informed of the problem.I was dismissively told that the work was done two years ago and in any event their warrante

Scheduling my appointment was fast and easy. When I arrived there was no waiting - they immediately began looking at my car. My whole appointment was very fast. Everyone was nice. I will definitely be back and would recommend to anyone else.

We purchased a mower from these guys a few years ago, wanting to support our local businesses and had an issue with the mower after using it a few times this season. Asked them to come pick it up and fix it. My husband is pretty handy, so he tried some things prior to contacting them. They came right away, said they wouldn't be able to look at it for a week; two weeks went by, we called, and they said oh, our guy is out sick. Week 3 comes and goes, my husband calls and says he is coming to pick it up, please have it out so he can trailer it. He gets there, and they say its going to be a few minutes, he says, look I called and asked you to have it where I can get it, they again say okay, it will be a couple minutes. Fifteen minutes go by and so my husband goes back to see what is goin

I would not recommend. Poor communication and customer service. Called to see if Finger Lakes Power would service a unit. The employee I spoke to on the phone stated they would and I was advised to bring it in. The employee working the front desk was less than friendly, complained about having to keep coming to the service counter. He also let the phone ring continuously while checking in my equipment. Six weeks went by and never heard from them. Called to get an update on a Wednesday. The woman I spoke to said it hasn’t been looked at yet, but estimated the end of that week or early the following week. Two and half weeks went by before I called again to check on the status. The employee reported that it was still listed as “waiting for service”. Overall I waited two months, no proper esti