Firehouse Auto Repair

I love these guys! They are honest and dependable and stand behind their work. The dealerships scare you into believing you need a ton of service and maintenance that you don't really need and charge exorbitant amounts for everything. Firehouse mechanics only fix what truly needs fixing, and charge a fair and reasonable price to do so. It's no bells and whistles, no gimmicks, no pressure, just honest work. I won't take my car to a dealership for service ever again!

I had a very frustrating experience with this shop. On October 13th, I brought my car in with a diagnostic paper for an exhaust problem from another shop. They said they ordered the part, but communication after that was terrible. I had to reach out multiple times just to get updates, and the information I received was inconsistent and misleading. The owner, Cecil, made unprofessional remarks such as “this car is not worth much” in relation to the diagnostic fee I had already paid at the other shop. After all the delays and poor communication, Cecil eventually offered me a refund. When I went to pick up the refund, the young lady at the front desk was very unprofessional—no greeting, no apology, no “thank you” or “have a nice day.” The lack of basic courtesy was disappointing. Overall, the

I'll give 3 stars for the expedited service + price they gave me. They had me in and out in less than 45 minutes, but the lack of customer service or people skills knocks a couple stars off. I'm new to NC so I was just asking questions about the emissions requirements and making a comment about what I had to pay for my truck registration living here since I have a fairly new truck w/low mileage - I was met with a curt response of "well get used to it, you're saving money living here". I won't be back.

It’s a family owned repairs shop in close to carpenter Morrisville area. I went first time for oil change and had great experience with service , cost of service and customer care. I will be going again and strongly recommend this place.

These folks have really taken care of my mom every time. They back up their work, really turn around your vehicles quickly, and are the best priced I've seen in the area.