Firestone Complete Auto Care

I had very good experiences with this Firestone over the years. I appreciate their transparency about pricing and quality of parts when making recommendations. It allowed for apples-to-apples comparisons with other shops. I also appreciated a recent conversation with them where they disclosed that the 2025 tariffs are impacting their prices and sourcing, as it it's probably affecting all shops. Update: Shout-out to Cliff for great customer service.

We used this Firestone in a pinch when we were in town for a doctor appointment. They were very helpful and fit us in even though we were a walk-in. They worked hard to find the issue with our tires and made an effort to get us back on the road to get home before rush hour. Would recommend!

They do a great job servicing my car. I have been going there for over 15 years. They are always courteous, trustworthy, great at explaining issues and they save me money whenever they can. I can not recommend them more highly.

My first experience with the Firestone on E. Huron was so great that I decided to continue meeting with them for service. The first time I ever came to this firestone I had a flat tire after being at the vet's office on my day off. I was stressed with a dog and cat in the car and a flat tire cameing with no appointment.They got me in within a 1/2 hour, took care of my services. They didn't have the exact tire I needed, so they encourage me to go home and come back the next day. The completed services and did not charge me until the services were completed on day two. Because of that , and the kindness they showed me on a very stressful day , I decided to come back. I received the same kindness, same level of respect, and they talked to me like a real customer , not dumbing anything down

Cliff and Luis were exceptional, they got me right in, put a smile on my face when I was feeling down about my car repairs and got the job done in a timely manner