Firestone Complete Auto Care

I called Firestone that morning at 9 o'clock. And the service provider told me he could get me in by one o'clock about an hour later.He called me back and said, can you be here as soon as possible, I told him, yes brought my car down.They did an excellent job very fast service and a perfect wheel Alignment. I was actually on my way to Toyota, but when I called them for my appointment, they told me I had to wait a week and a half to get the car in and I wasn't willing to wait that long because I had to go out of town to New Jersey that following Friday December 6 because I Had to attend my cousin's funeral. Because of how fast they did my service, I will make this firestone my number one place for the rest of my car's life. Thank you firestone for getting my car aligned back to the proper

Outstanding Service at Firestone on Broad Street I had my 2007 Toyota Tundra serviced at Firestone Complete Auto Care on December 30, 2025, and the experience was outstanding from start to finish. The service included a tire rotation, balance, wheel alignment, and TPMS correction, and the results were immediately noticeable. After the work was completed, my truck rode exceptionally smooth, tracked straight, and felt better than it had in a long time. A special thank-you to Joe (Manager--the best) and Rodney (Technician), Josh (Technician), and Ray (Technician) along with the rest of the team, who ensured my truck was top-notch before it left the shop. Their professionalism, attention to detail, and commitment to doing the job right really stood out. If you’re looking for dependable, hi

Completely Satisfied with the Quality of work performed by this location. Impeccable work. My only reason for giving a lower overall score relates to the appointment timing. We scheduled a 3:00 p.m. appointment, and Sundays are especially full and active days for us. We were told the service would take approximately one hour to complete. Based on that estimate, we stepped away, took a walk, grabbed a bite to eat, and returned after about an hour only to find that the vehicle had not yet been brought into the bay and the work was completed closer to 6:00 p.m. I completely understand that service schedules can shift and unexpected delays happen. However, in the interest of being more intentional and respectful of customers’ time, I would suggest that Firestone provide more transparent time e

This is an excellent place with professional staff and outstanding service! I was recommended this shop and the manager, Mr. Joe, long ago, and it has exceeded my expectations ever since. Mr. Joe is exceptionally honest, caring, and respectful. He listens attentively, keeps the customer’s best interest in mind, and ensures everything is done properly and on time. He’s reliable, practical, and always willing to help, even on short notice. I highly recommend this place and am very happy with the service from the entire staff. Mr. Joe truly stands out for his integrity, professionalism, and genuine care! Thank you so much!

I had these gentlemen inspect my Tacoma I bought from carvana the other week. They did a fantastic job and I now see why they have such great reviews. Joe at the front took care of business plain and simple, Ray the tech got everything squared away. Never going anywhere else unless I absolutely have to see the Toyota service center. Again, thank you Ray, Joe, and the rest of the team.