Firestone Complete Auto Care

AWESOME!!! Ms. MJ went out her way to pick up ties for a customer. While I was waiting they offered drinks and a snack. They keep me informed the whole time. Ms. MJ took good care of me and the other customers that were there. They were respectful, polite, and friendly!!! AWESOME customer!!! I will return!!!

All though we made an ‘appointment’.. it was two hours before my car was brought in the bay. Another hour and we were done. Even with the long wait, the Manager M.J. (Margret Elizabeth) did a great job keeping us and other customers informed on wait times and updates. On my ride home I found the new tires were smooth and quite at all speeds. The Tech did a perfect job on the mount and balance. Finally, many thanks to the Service Manager Danielle for the quote and tire package.. great price and great value..! Thanks to the entire Firestone Team for today’s work.. I’d recommend Firestone Beaufort to anyone.. Rick Stastny Jr.

Outstanding Service at Firestone – Beaufort, SC I had an excellent experience at the Firestone in Beaufort. The store manager, Margaret was perfect in every way — professional, knowledgeable, and incredibly attentive from start to finish. They made sure every detail was taken care of and went above and beyond to ensure I left completely satisfied. It’s rare to find customer service this exceptional. I highly recommend this location for anyone needing reliable, friendly, and top-quality service!

Absolutely amazing customer service. Came in one day for brakes, and they took good care of me and had no issues. Decided to come back for an oil change a few weeks later, the manager Ms. Rooney remembered me and what they did with my vehicle and even went as far as asking about my wedding anniversary that I mentioned the last time I was here. I will definitely be coming back for everything that my car needs because of service and care like that. Thank you.

We began our 9 hour drive back home with a coolant leak at 1PM today....a SUNDAY of all days. No other repair shops were open or willing to fix our issue. I called this store and they were super friendly and said they would be willing to look and fix it. Upon arriving, they quickly diagnosed the issue and gave us an quote and estimate to fix it so we can get back on the road. While not expected they told us the could get it fixed same day and even though they had to stay late, they went above and beyond to help us get back on the road tonight. We are super appreciative of their COMPLETE dedication to our issue and would trust this team and Firestone with our business for the coming years. Extra kudos and thank you to KC and Danielle for their service and smiles despite the big tasks they