Firestone Complete Auto Care

We were welcomed by Jason & the team on a Friday night after 6PM. I am VERY impressed by the professionalism and the friendliness of the crew. My car was having trouble on a road trip from Boston to Portland so my friend and I got off the highway in Biddeford and didn’t know what to do so we searched online and Firestone was still open. I felt terrible needing assistance so close to closing, but they were so kind and put us at ease. My friend and I knew the car was in good hands. They quickly assessed my car, plus checked the things I asked about (air filter, oil filter,etc.) The car needed further diagnostics the next day so they scheduled me in for 7AM on their busy Saturday. While we waited for a ride around closing they welcomed us to wait inside and we didn’t feel hurried. The next da

I couldn't ask for a better experience for getting brakes and tires. Everyone there was so friendly and informative. We were not pushed into anything we didn't need and they did everything they could to make it as affordable as possible. It was also an appointment made same day and was done very quickly for us. Overall it was easy and painless, would highly recommend this shop.

I recently visited for the first time and was immediately impressed by how welcoming and friendly the entire team was. Amanda, in particular, was incredibly helpful and patient, taking the time to answer all my questions without making me feel rushed. They completed my service remarkably quickly—I was in and out before I knew it. What really stood out was their honesty and thoroughness during the inspection. Plus, they offer free complimentary courtesy checks and washer fluid refills, which is a nice touch. I highly recommend them; if I could, I’d give them six stars!

Amanda (and staff) is friendly and personable. She answered our questions and takes the time to explain the different options for services. It was easy to book a convenient time for services too. We love our new tires and how smooth they run on the road! Great tires at a reasonable price! We have already recommended Firestone to several family and friends. Firestone is a great addition to our community.

This shop was recommended to me by a friend, I brought my car here cause it was making a noise when I was braking. The man behind the counter, I believe his name is Erick, was very knowledgeable and professional. He was able to get the car in for service quickly, he maintain contact with me and updated with what the technician had suggested for the repairs. This shop is very clean, honest, and reliable, the service was excellent. These guys went above and beyond to ensure my car was safe! Highly recommended