Firestone Complete Auto Care

I’ve visited this location on many occasions for small routine work. Today I needed my tire replaced after being in an accident. The supervisor on duty was so professional, patients and attentive to my needs. He provided education about the process and what to expect and got my vehicle needs squared away.

Mr. Jeremy and Mr. George have provided me with an above and beyond experience as I have been humbled by their professionalism as they on every visit have been so helpful and are genuinely great man with integrity and core values that I have been privileged to witness and experience with each returning visit. Don't waste your time going anywhere else because you get what you pay for and if your anything like me and appreciate a fare handshake of good faith then look no further because this service was a blessing as I walked out feeling like my situation just got much better knowing my vehicle maintenance will get my family and I safely from point A to point B as my family is my most precious cargo. My name is Ryan and I am not some bot...I'm a Christian, Son, Husband, and Father+++ I woul

Jeremy Prothro and staff you all are GREAT!! Jeremy I really appreciate your service, and professionalism. Also the important and valuable things you covered with me...especially getting the road hazard protection!! I will definitely be back when needed. Thanks again!!!

After driving around to let the alternator fill up my once-dead battery (left the keys in a car like an idiot), my engine started to smoke and I was forced to pull over. It turned out that the coolant overflow pipe had burst at the bend, meaning my car was more a display piece than a vehicle. Hope wasn't with me; the day was gone from bad to worse, and the tow truck that was scheduled to be there around 3 had instead taken until 4. Nevertheless, I was welcomed warmly to the premises by both Jacob and Jeremy. Both diagnosed my problem before I had even arrived to the premises (as I had called them to let them know I'd be leaving the car in their care), and were fine with attaching it for free, so long as I provided the part from a nearby O'Reileys. They had even the courtesy to stay with m

This location is awesome. I'm from out of town, had dead battery this morning. Got a jump, drove to Firestone in Bosier City and Jacob fixed up up immediately and got me back on the road. Great service, great guys, saved my trip and it was in a Sunday morning. Incredible!!