Firestone Complete Auto Care

Nate and his team are amazing! They were able to diagnose and fix a problem with my vehicle that two dealerships and a few shade tree mechanics have been trying to figure out for two years. I was in and out in less than an hour, without breaking the bank! Thanks for the great service!!

Appointment not honored and unprofessional and disrespectful management! I had a confirmed appointment at 10 am and was there 10 minutes early, then after waiting 25 minutes past appointment time I was told by the manager that appointments still have to wait for "open racks" just like walk-ins, which makes the appointment system is a "false promise." Ontop of that I had to overhear the manager making derogatory and sexist remarks about women for 20 minutes in the public waiting area. I felt so uncomfortable and disrespected that I was forced to take my keys back and leave without getting the services I needed. I had to wait 25 minutes past my appointment and my car had not even been moved after I told them that I had to wait there for my service's to be performed. while waiting I had to li

I have an appointment at 11 for 4 new tires. Arrived on time . Sat and waited until 3 o'clock? 4 hours waited Really? All everyone that had appointments after me , all in and out .. I'm Asian .. is that racist, discrimination? My fiance event paid them as soon as I walked in the store. I'm doing nails , I missed 2 appointments with my customers which I lost 200.00 . Call BBB or Should I take it to the small Court? Please advise . Thanks so much in advance 🙏

Showed up at 816 for an 830 appointment. Pulled back at 930 and it only took until 1126 to get four tires changed. Discount would blow them out of the water with speed and efficiency and also with price. Would never recommend.

I am beyond disappointed with the service here. For a business that claims to specialize in tires, taking nearly two hours for a simple tire plug—a 30-minute job at most—is unacceptable. The delay was apparently due to the staff losing their tire buffer, which I overheard them discussing. I didn't just pay for a repair; I paid a 'time tax' for their lack of organization and incompetence. I won’t be returning.