Firestone Complete Auto Care

I recommend going to this store for prices lower than any online offering for these destinations x/t tires anywhere i have found. My actual out the door cost was better than what i was quoted. Go to this location, they will not inflate the price . Special thanks to guy with the gray beard, I recommend using this location. This is Covington ky location.

Our car started making noise on the expressway heading to Florida. We pulled in just before closing in a Friday evening. The team scanned the car and inspected it on a lift. They diagnosed the issue and checked for parts availability. All this and advised on hotels in the area. The next morning they had taken the car on several test drives and resolved the issue within and hour. Quick fix and minimal charge. The guys were great and even gave us a bag of Grippos chips!!!

One of the only places open on Sunday. Helped a lot and Taylor's customer service was great, even suggested a credit card that would have saved me money even if I wasn't approved. Rare to find such great customer service these days.

I stopped by the Firestone location in Covington, KY and was assisted by Jamar, who was extremely courteous and helpful. I was having an issue with my tire pressure sensor, and he took the time to explain the problem and got me taken care of right away. The team was efficient and had everything resolved quickly. I truly appreciate the excellent customer service from Jamar and the entire staff. Thank you for making the process so smooth!

I asked if they could fix my engine splash guard and was told they would zip tie it the next day it was hanging off worse than it was before I took it to them