Firestone Complete Auto Care

Ross gave me great customer service at the Daphne location. I had a flat on the Dolly Parton Bridge. I called and spoke with Ross and he got the tire in 5 hours before it was scheduled to come in. Then put it on my tire five minutes after I arrived. I watched him with all of the customers and he was so nice which is hard to get in this day and time. He even offered me a cupcake. I’ve been a long time customer of Firestone and I will continue to be!! Thank you for taking care of me in my time of need!! He gave me sunshine on what had been a rainy day!!

Firestone Daphne is amazing! They have taken care of my auto needs for about 10 years. I’m always pleased. They go above and beyond. I rolled in around 3pm on a Sunday with 2 bad tires, and they stayed late to make sure I was safe to drive. Couldn’t be more pleased.

Excellent customer service! They really do a great job and very friendly. I appreciate their effort to show and explain what's going on with the car. Been going there for years and always get great service and they make sure my vehicles are good to go.

We stopped at Firestone after having a blown tire emergency while driving on our way to Florida, and the staff was absolutely amazing! They went above and beyond to fit us into their schedule and help us when we really needed it. The customer service was beyond exceptional — Ross made us feel so comfortable and confident about our car, and we knew we’d be safe for the 8-hour drive home. I can’t thank the team enough for their kindness, professionalism, and quick service. I fully recommend this Firestone location, and honestly, the staff here deserve a raise for their incredible work!

Came in for run-flat tire repair. Used online appointment scheduling. No waiting. Technician (Ethan) was careful and paid special attention to nuances with my brand new 2026 Lexus.