Firestone Complete Auto Care

My kia has an engine warranty that requires the use of only Pennzoil motor oil and Firestone Complete Auto Care in Deville NJ is the only service provider I called that answered all of my questions properly before I made an appointment. Friendly and professional service along with fair competition pricing are all important to me. And since this location is 20 minutes farther than my usual service provider, I had to make sure it was worth the drive. It was a really good experience. They recommended this with photo proof of the reason. Nice going. Of course they would like me to purchase their tires, but they were willing to provide pricing for their tires as well as the ones I like that are on my vehicle. Nice going again. I definitely recommend this professional and Friendly locati

I scheduled the appointment for 2 nights in advance, and they were able to accommodate a day earlier and get me out in a reasonable time. I think I paid a fair price for a full set of Firestone touring tires + lifetime alignment, and I was kept in good company in the lobby while I waited. I will be returning if I encounter any more issues I can't fix on my daily driver.

The Firestone Auto Care service center in Denville, NJ offers a wide variety of vehicle services. Stephan the store Manager is kind, courteous and knowledgable. There are many talented technicians at this location. I too understand the value of a good service team as I co-owned a service company for 35 years. There are members of Stephan's team that are new to the organization and or new to the industry. Stephan successfully manages all levels of talent at this location which can be difficult when you are providing service to the public as well as "teachable moments" to a staff member. I was there on a weekend; they were very busy yet were able to discuss opportunities (problems) with me as a customer and juggle the the time needed to instruct the newer staff members. This is something tha

I always come here for any issues with my tires. They are always friendly and I’m able to stop by right away for any urgent problems. The work is always top-notch. My tire light came on this morning. I was able to drop off my car and get a flat fixed. There was no need to buy a new tire. Thanks, everybody.

I’ve been to this Firestone location a few times now and every visit has been a great experience. The staff treats me well, takes the time to explain everything clearly, and never makes me feel rushed or pressured. They’re very accommodating and always fair and reasonable with their recommendations and pricing. What really stands out is how they go above and beyond by offering helpful advice instead of just trying to sell repairs. It’s refreshing to deal with a shop that’s honest, patient, and customer-focused. Overall, a consistently great experience and a place I trust.