Firestone Complete Auto Care

Got an oil change last week here and had some issues today as I realized I had no oil in my car. I was leaving a rainbow trail all over town lol. Came right back and asked for help and they were able to identify what happened (pinched oil filter gasket) and fixed the issue in under an hour free of cost. I am very pleased and thankful with how quick and smooth things were able to play out. Thank you Firestone!

Every time I have an appointment or need work on my vehicle, I always go to the Enfield Firestone. They are also super courteous and professional. I just had to have some pretty significant repairs done to my vehicle. The team was wonderful with keeping me updated on the status of my vehicle, especially Ken! They were honest, explained everything thoroughly, and did not try to upsell or price gouge me. Highly recommend Enfield Firestone!

Well, i found this year that CT state demands a emissions test on the cars, and was trying to figure out where to do it. I call this place, and they do the emission test. When arrived, the people on the front desk was pretty friendly and took everything really fast. Took around 45min-1hour to do this and it is only cash. I never purchase anything else or use the service of the place but during my stay I hear good reviews and opinions from other customers, including guarantee. This tells me that they take care of the customers. I spoke with 2 of the guys there about randon things and was pretty comfortable. I'll recommend 100% to stop and visiting this place for oil changes or as tired option.

Great customer service, great prices, and exceptional service. I came in to check price and availability for tires compared with my dealer. They had the right tires at the right price. A technician noticed I had a check engine light on and they contacted me right away to ask if I wanted a diagnostic. I agreed because the dealer could not fit me in that day. The problem was found and fixed faster than the dealer could have done and at much less cost. I would not hesitate to recommend them to anyone wanting a fair shake for excellent service.

Took my car here November 29, 2025 for something other than struts. They told me the struts really needed to be done so I had them done. When I picked up the car it was making a clunking but they closed just as I drove away. Called the next morning and was told they don't have time to look at the car, it was busy holiday time. I kept getting told there wasn't time until I stopped calling and just put up with the sound. Today I had to take the car to a local mechanic and I am having to replace the same exact struts that were supposedly replaced in November. This is at a huge cost to me and my family. I want a refund on the faulty parts as I would not go back there for any more work to my car. They had no problem trying to get me to buy a package to get my headlights defogged but couldn't p