Firestone Complete Auto Care

Finished installing new suspension in my daily and to complete the job, I went to Firestone, and the guys were able to perfectly dial in my alignment, bright and early! For a decade, everyone I know goes to them and they are always reliable for this type of work, still are. I was not disappointed by David’s knowledge and workmanship, who took care of my vehicle. Before bringing the car in, my steering wheel was facing at the 2 o’clock position while driving. After the job, when given the keys back, David modestly said he “couldn’t get the steering wheel exactly straight but everything is tight and drives straight.” I got in my vehicle… and the steering wheel was perfectly straight to me! Lol! Fantastic job! I also commend the guys up front for their professionalism! I was greeting and he

Came in to get a flat tire fixed and the service was fast and smooth. I had went to Les Schwab, even gave the guy a $10 tip for him to do nothing. They took care of me here. Staff was friendly, upfront, and got me taken care of without any hassle. They didn’t try to upsell anything unnecessary and had me back on the road quickly. Appreciate the straightforward help and professionalism. Definitely a spot I’d come back to.

Jim & the technicians are a very friendly, organized, professional staff with reasonable prices! Would recommend the lifetime alignment, worth its weight in gold. Thank you

Thanks gentlemen for your excellent service team and prompt and thorough inspection of my tires. I stopped in as a bit of an emergency, had a wonderful experience working with Chase and Mike. They recognized that I was needing their knowledge and experience when the floods effected my compact SUV and triggered a low tire pressure alert on it. They were able to get me back on the road safely and quickly and were very kind and hospitable towards me and my vehicle. I also received a quote for an oil change and will definitely be back as comparatively it was the best quote I've received. They have high quality services at an affordable cost, and great customer care. I can't praise their kindness when I was in a high stress situation following evacuating King County enough! Anytime I'm in the a

I had an absolutely terrible experience at Firestone Complete Auto Care. My alternator went out and I brought my car in on a Saturday. They first promised it would be ready by Sunday — that didn’t happen. Then they pushed it to Monday, only to delay again. I finally got my car back on Tuesday. They were apologetic which I understand that things happen which delays the repairing. I paid almost $998 (even after a 15% “delay discount”) for the repair. When I started the car, a bunch of error codes were flashing, and my dashboard displayed “Enter Code.” I immediately went back, only to be told they couldn’t fix it and that I would now need to go to a Honda dealer. If they knew they couldn’t properly complete the job, they should have been upfront from the beginning. Instead, I wasted days, p