Firestone Complete Auto Care

Fort Collins, CO · Tire shop

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Fort Collins
#127
of 290 shops
City Percentile
20%
rating percentile
Address
Firestone Complete Auto Care, 4636 S Mason St, Fort Collins, CO 80525
Phone
(970) 305-4742
Website
www.firestonecompleteautocare.com/colorado/fort-collins/4636-s-mason-st/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&cmp=oloc_google_localmaps_maps
Status
Closed · Opens 7 AM Sat

Firestone Complete Auto Care is an auto shop located in Fort Collins, CO. It is one of 290 auto shops listed in Fort Collins. Its 3.9-star rating is slightly below the Fort Collins city average of 4.5 stars. There are 10 photos associated with this location.

About Firestone Complete Auto Care

Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. Discover exceptional auto care service at Firestone Complete Auto Care in Fort Collins, CO... More

Hours

Friday7 AM–7 PM
Saturday7 AM–6 PM
Sunday9 AM–5 PM
Monday7 AM–7 PM
Tuesday7 AM–7 PM
Wednesday7 AM–7 PM
Thursday7 AM–7 PM

Customer Reviews

★★★★★ 5.0 Carol Miller · Jan 2026

Recently I had a flat tire. I took the vehicle to Firestone. I was thankful that Irvine check to make sure that the tire was not just low but had a screw in it. He worked to make sure that a tire that was appropriate was ordered and delivered the next day. The next day I worked with Nathan who was also through and very helpful. I am very grateful for these gentlemen. This was all occuring while my spouse was hospitalized in the local hospital. I really did not need another thing on my plate; Irwinb and Nathan took this issue off me.

★★★★★ 5.0 Sophia S · Feb 2026

Been taking my car here for a few years now. Nathan and his team are super kind and have been very efficient the times I’ve gone in. You guys have given great service and I don’t feel like I’ve ever been screwed over. Super honest about short staffing and wait times, and the transparency with pricing and repairs is SO appreciated. Will definitely keep coming here!

★★★★★ 5.0 Jonathan Jacobson · Jan 2026

Nate is helpful and patient explaining the car issues. Not pushy. Just helpful. Good with communication, even in a very busy shop environment. Reasonably priced when we have gotten competitive bids. We have taken multiple cars to this Firestone for years.

★☆☆☆☆ 1.0 Heriberto Balderas · Feb 2026

Worst experience ever for any Firestone ever. As a loyal Firestone customer across the United States this was by far the worst experience ever. Came in for an alignment, left with it worst than what it was before coming in. Rep says tech did not feel comfortable performing the alignment. Understandable, tech should of left it as it was and said they could not perform alignment, secondly as a service tech if you don’t feel comfortable performing an alignment or qualified to do it manager should not have them performing the job. Thirdly the tech that took my truck out for a test drive was speeding through the neighborhoods around Firestone over 45mph when speed limits are 15-20mph driving over the speed bumps at a high rate of speed. Truck has 4 cameras that record even when vehicle is off.

★☆☆☆☆ 1.0 Steve Rogers · Feb 2026

If it was possible to give this place 0 stars, I would. This has to be the most incompetent and idiotic bunch of mechanics I’ve ever seen in my life. I dropped my car off for a basic alignment issue that ended up being a little bit more, it was supposed to take one day to repair. Dropped it off on Friday, it is now Wednesday and the vehicle is still not done!! The reason this took so long you may ask? These “mechanics” messed up my car not one, not two, but three separate times. First, they dropped and shattered an important part unrelated to the job at hand and had to order it from someone and it would take a day to arrive. Secondly, they then lied and misquoted about the time of the part’s arrival and installation. Told me they ordered the part from someone they work with all the time,

Accessibility & Amenities

✓ Curbside Pickup ✓ In Store Shopping ✓ Onsite Services ✓ Delivery ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Oil Change ✓ Mechanic ✓ Restroom ✓ Wi Fi ✓ Lgbtq Friendly ✓ Transgender Safespace ✓ Appointment Required ✓ Appointments Recommended ✓ Batteries

Services

Tire shopAuto air conditioning serviceAuto repair shopBrake shopCar battery storeCar repair and maintenance serviceMechanicOil change serviceTransmission shopWheel alignment service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.