Firestone Complete Auto Care

I've been a firestone customer for over a decade....I had my locked in firestone location while in the military up in Virginia but when i moved back home to my home state of North Carolina, Firestone in Hickory became my new locked in firestone home location. This location is awesome. Jimmy and his crew are AWESOME. Everytime I go in, whether its Jimmy or Corey, I know ima get the service I need. I truly am grateful for the respect, the time, and education given when I come in to get my vehicle taken care of. This VETERAN appreciate yall's hardwork. Thanks and Salute.

I recommend heavily! They did great on my aftermarket rims and tires last year. Sadly my car got hit and damaged the rim a little. Gonna be coming back here very soon to add new aftermarket rims on! Thanks again Firestone!

The staff here are 5 star. They do great work and truly take care of the customers? So now where did 2 stars go?? It's a Firestone Corporate issue,not local. We approved an alignment if it was needed before we left the store, well they were required to call us and try to sell. Just what were they selling??? Air Filter and Cabin Filter,both $54 EACH. We would have paid a reasonable price but a markup of more than $40 each for a 2 min job?? That's highway robbery. We ordered from Amazon, see attached pic and will simply do it ourselves. Charge a reasonable amount for things and people will buy them. Our price $13 (I'm sure theirs is much lower). So $25 is reasonable for such an easy job. Plus we didn't even ask for you to open the hood, install the tires we bought and get it out of t

I really appreciate Cyrus & Michael They helped me when I came in at exactly 6:00 pm and stayed to put my tire on when I was having complications with the tow truck literally a 10000/10 service I couldn’t be more thankful and appreciate these guys made my entire year with the kindness they’ve shown the patience they had with me . This picture below is us at 6:35pm still getting the tire on . 2 best guys here thank you !!

They ordered my tires that I needed for my truck on the Friday after Christmas and they came in on that Saturday morning, we wasn't expecting them until that Monday especially since it was Christmas. They gave me great service and were very friendly. They also didn't try to sale me a service that I didn't need. I knew going to get tires that I needed windshield washer fluid, I have some at home just haven't put it in yet. So when the technician was checking everything, they seen it low and added it, and I don't think I was charged for it. For just going to get tires they checked everything and I thought that was great service, like they used to do in the old days when you went and got gas.