Firestone Complete Auto Care

I recently visited your facility to have electric brakes installed on my rare vehicle. Upon arrival, I was promptly greeted by the manager and received immediate service. The pricing was competitive and reasonable. The technicians efficiently completed the brake installation. During the inspection, it was identified that I required an air filter replacement, which was a valuable observation. The part was swiftly ordered and arrived within ten minutes, after which it was promptly installed. Additionally, I opted for a wheel alignment.

I went in yesterday for an oil change and was concerned about other aspects of my car. The mechanic was very knowledgeable and glad to show me each area and ensure me that the vehicle was still okay, instead of trying to sell me on repairs that were not necessary, and even gave me an idea of when I will need the services. I was also blown away by Tony Tsima the service manager, who gladly gave me information on the benefits of signing up for the Firestone card when I asked. He helped walk me through what the best options and deals were available for my current and future services. He was extremely patient with me through all my questions, and I felt like my vehicle was in good hands working with these guys. Very honest, kind and knowledgeable people at this shop, they are my new go to.

Tony and Lori Were very professional and helped me get my vehicle back on the road in one day. There were multiple things going on with my vehicle and they kept me updated and informed on what needed to be done and the cost of the repairs. I have been a customer of Firestone and Hingham for many years and I was very impressed with these two individuals along with the technician who did the repairs on my vehicle. Thanks guys!

I got a flat tire in the middle of the terrible snow storm and Lori kept the shop open for me to make sure I was able to get a new one before they closed due to bad weather. She even offered to take me home if they were unable to replace the tire! (They were able to, thank goodness!) Stan and J’Kwan were incredible at getting me in and out swiftly and making sure I got the best deal possible. I ended up here by accident, but this will be my new shop from now on. Thank you to the Firestone team in Hingham!

I brought my GS 350 in for a rightside headlight repair. They replaced the passenger side but technically the driver's bulb 'turns on,' but it shuts itself off after about 10 minutes of driving, i neved had an issue before with left driver side headlight. A qualified Lexus technician should know that when one HID bulb fails, the other is usually right behind it and will start 'cycling' (turning off when hot).I am now driving a car that loses its left headlight halfway through my commute. I expected them to prevent this headache, not just swap parts and send me on my way. PAID 209 FOR SINGLE BULB. 100% MONEY EXPLOITATION SCHEME