Firestone Complete Auto Care

They put a new tire on for me one hour after I called, then did a last minute inspection for me too. Even though they were busy they were very quick and professional, and their tire prices beat all the competition in the area. Will definitely return! :)

I had a great experience at Firestone Complete Auto Care when I went in for a flat tire repair. From the moment I walked in, the staff was friendly, professional, and very helpful. Nathan at the front desk was especially great — he was welcoming, knowledgeable, and made the whole process smooth and stress-free.

Firestone in Holly Springs is hands-down the best place to get your car serviced! The team is reliable, professional, and really makes sure you get great value for your money. Their communication is always clear and straightforward, which I really appreciate. Earlier today, we dropped off my mother’s car to get a code diagnosed. Michael let us know it would be looked at sometime that day, and was able to give us an answer very quickly! I also spoke with the technician who worked on the car — he was polite, honest, and took the time to explain everything. We’ve had a great experience here, and I’ll definitely be bringing my own car back to Firestone soon!

Terrible service. The management even worse. They don't know what they are doing. I took my truck for diagnose, they did not fix my truck and charged me almost $1300 dols. Next day my truck was not working. I had to get it towed to the dealership where they actually identified the real problem and fixed it. I will never ever trust this business again. I also noticed they ripped off the tag / label located on the motor with the truck engine specifications. I called to claim they just kept me on hold and then hang up. They never returned my truck’s tag. They just take your money and if you complaint they dont come out with a resolution and just walk away.

Needed a tire rotation & alignment before going on a weekend trip. The shop I usually go to and trust was closed already. Since we were in a pinch, my boyfriend brought my car to this Firestone location for what should’ve been easy & routine. They called us back and said that they wouldn’t do the rotation or alignment because they had found another problem (surprise, surprise). My lower control arms needed replacing, they claimed! Quoted me over $1,000 for the repair and said they could do it in a jiffy, no problem. It struck both my boyfriend and I as odd seeing as I get my car regularly maintenanced. Cancelled our weekend trip and stayed home until I could get my car into my usual shop, Wood’s Muffler & Auto in Benson. Took my car to Wood’s the following week and had them look at the