Firestone Complete Auto Care
Jersey City, NJ · Tire shop
- Address
- Firestone Complete Auto Care, 70 NJ-139, Jersey City, NJ 07306
- Phone
- (201) 273-7166
- Website
- www.firestonecompleteautocare.com/new-jersey/jersey-city/70-nj-139/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&cmp=oloc_google_localmaps_maps
- Status
- Closed · Opens 7 AM
Firestone Complete Auto Care is an auto shop located in Jersey City, NJ. It is one of 248 auto shops listed in Jersey City. Its 3.9-star rating is slightly below the Jersey City city average of 4.2 stars. There are 10 photos associated with this location.
About Firestone Complete Auto Care
Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. Discover exceptional auto care service at Firestone Complete Auto Care in Jersey City, NJ... More
Hours
| Saturday | 7 AM–6 PM |
Customer Reviews
I had a nail in my tire and stopped by Firestone for help. Ahmed was friendly and professional, and he was able to get it patched up without an appointment in a couple of hours. I walked over to Journal Square while I waited, which was convenient.
Great service as always! Paris & Jim (Manager) are very personable and knowledgeable. They addressed my automotive problem in a timely manner and the cost was very reasonable. Paris advised me to get the “lifetime” wheel alignment which in the long run of my car will be worth the value. IMHO ask him about it and you will find the warranty is worth it with the road hazards in NJ. Firestone is the place to go for fast, 7 days a week service you can trust! Thank you Paris, Jim for the GREAT service! Sincerely, Jim
The team is always so professional and helpful, and fast! I know the car will be taken care of well, and the team always give a full assessment and their recommendations in a friendly expert way and are non-judgmental in planning out how we can space out the work to fit my budget and keep me safe on the road. I never feel like my time is wasted, I came in with a punctured tire, and because we had the tire coverage from when I bought my full set, they replaced the tire immediately with no questions. No stress or interrogation, just solution! I tell everyone to take their car here.
The Manager James attempted to overcharge me for the service. I know this because I originally called the Willowbrook location where I made my tire purchase, however my tire blow out occurred in Jersey City. AAA could not tow the vehicle from Jersey City to Willowbrook so I towed it to the Jersey City location. I called ahead to schedule an appointment for the tire repair. I ended up wasting approximately 4 hours at this location, just to have a tire replaced. Additionally, this location was overcharging me on the proration and fees. Manager James was extremely rude and dismissive when I ask him to explain the charges. He made me stand on the side of his counter while he serviced six people before taking the time to help me settle my invoice, after my car was completed. I also called th
Had a screw in my back tire, they said it would be 2 hours (they were very busy) and it wound up being maybe 20 minutes. When I was going to check out and pay, they said Merry Christmas, it's on us today! I was blown away. Awesome experience. Will be recommending anyone that needs work!
Accessibility & Amenities
Services
Top Auto Shops in Jersey City
| Name | Rating | Reviews |
|---|---|---|
| M&R Auto Services | Auto Repair Shop | ★★★★★ 5.0 | 20 reviews |
| Waxman of Tristate Car Detailing Center | ★★★★★ 5.0 | 20 reviews |
| Wuhoo Turo (Turo Host) | ★★★★★ 5.0 | 20 reviews |
| Ryan's Creationz | ★★★★★ 5.0 | 20 reviews |
| RentUFS | ★★★★★ 5.0 | 20 reviews |
| J & A Auto Repair | ★★★★★ 4.9 | 20 reviews |
| Star Service Center | ★★★★★ 4.9 | 20 reviews |
| SAL Auto Repair Inc & Kudos Rental LLC | ★★★★★ 4.9 | 20 reviews |
| Freeway Insurance | ★★★★★ 4.9 | 20 reviews |
| God First Auto Body & Repair | ★★★★★ 4.9 | 20 reviews |
This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.