Firestone Complete Auto Care

I had an excellent experience at Firestone Tires. The customer service was outstanding from start to finish. The team was not only friendly and professional, but their knowledge really stood out compared to my experience at Mavis. I stopped into Mavis about a warranty issue. He basicly had no clue what to so, or how to. I left and drove to Firestone. I explained my situation and they took the time to explain everything clearly, answered all of my questions with confidence, and made sure I felt comfortable with the work being done. It’s refreshing to deal with people who truly know their craft and genuinely care about their customers. They did a wonderful job, and I’ll definitely be coming back. Highly recommend! Experience Matters, and this team kicked ass. Tesla is running smooth!

The staff were so nice and helped me out. Patrick helped me check in - was great to talk to. Even was there when I came to pick up my vehicle. It wasn’t just him that was great but the other staff members were as well. They chimed in recommendations, and advice. I had selected certain things I thought my car needed and they were awesome in breaking things down for me. Telling me why it didn’t need this or why it did need that. Helped me not pay for things my car didn’t need. I learned a lot with my vehicle and even after finding what was wrong with it, they contacted me and answered all my questions. No hesitation. Steve called me after few hours after my car was dropped off - explained everything - cost, etc. which was very helpful in knowing how much everything was going to cost. He was

My girlfriend said her tire pressure was low and the red light was on. The tire air compressor was temporarily down at Sheetz so I went to the Firestone service shop in front of Pet Smart on route 72. The mechanics left for the night and it was 7 pm on a Mon when they were about to close. Luckily for me 🍀 the attendant at the cash register checked to see if the air compressor was drained of air and to his surprise it was still full. He got me into bay 2 and topped off the tires with an electronic air gauge that was calibrated perfectly. The gauges in the Jeep were spot on so my girlfriend was safe going to school to teach at Manheim Central. Thank you Firestone for going the extra mile to take care of a loved ones vehicle so it is safe to drive on the roads and tackle inclimate weather.

SHOUTOUT TO STEVE AND CREW !! They went above and beyond in order to fix our over heating problem. THANK YOU SO MUCH. Texas here we come! SAFE THANKS LEBANON PA!!!

I received outstanding service from Mike and the team at Lebanon Firestone. Mike was honest and transparent about what my vehicle required. After multiple costly visits to Toyota without resolution, Firestone accurately diagnosed that my car needed a new axle and completed the repair efficiently. The staff demonstrated professionalism and integrity throughout the process. I highly recommend Lebanon Firestone for their exceptional service and expertise.