Firestone Complete Auto Care

Staff was helpful in explaining what needed to be repaired and what options were available. The work was completed in a timely manner. I will continue to use Firestone to service my vehicle and recommend Firestone to anyone else as the place to get auto repairs

Took a long time to put 2 tires on and alignment done. Also there was a lady ahead of me apparently Firestone used the wrong bolts on her vehicle and she was waiting around 5 hours to have it fixed. Clean parking lot. Waiting area needs to be cleaned. One of the bathrooms is out of order. The other can use a good cleaning. Counter lady is nice but talks with mouth full of food. Mechanics move slowly in the bay areas. They did have my tires in stock while other shops did not. Vending machine is stocked and available. The toilet in the accessible one just runs and runs. I've been here about 4 hours so far.

The service associate was very friendly and helpful. The mechanics were knowledgeable about what was going on with my vehicle to keep it up and running.

Had to have emergency repairs from blown out heater hose . After towing to shop late in day the receptionist was so helpful in making sure my pups and me were cool and hydrated while ride was coming. Next day our vehicle was repaired and serviced at a reasonable price . Very thankful to management and staff for excellent care and service.

Firestone took great care of my car and made the whole process easy. The staff was friendly, knowledgeable, and kept me informed the entire time. They worked quickly but didn’t cut corners, and my car runs better than ever. Fair prices, honest recommendations, and excellent customer service—I’ll definitely be coming back