Firestone Complete Auto Care

Scheduled an appointment online. Which was nice and convenient. Was welcomed in and let them know I had a screw in my tire. They fixed it within an hour and I was on my way. The cost to fix it? Lucky me free, it was in the middle of the tire and easy. I’ve gone to Firestone for other things before and have brought my other vehicles there for stuff. Looks like I’ll continue to do so. Fast, friendly and affordable.

Brian the manager was excellent. He was so helpful and explained everything that needed to be done when I brought the vehicle in on a tow truck, last minute and on a Saturday. You can't ask for better service than that. I recommend anyone that needs to have their vehicle serviced go to Firestone on Guadalupe and Alma School Rd in Mesa. They are awesome!

I like the fact that they listen to me and did what needed to be done and they did not pressure me into fixing everything that was wrong with my car. I did not like that. Everything is electronical. I just moved here from Ohio so I would like the physical copy of my receipt and everything, but I can go to the library.The staff was awesome. Kept me updated on everything.Step-by-step, definitely not like Ohio, where they pressure.You into getting everything and then some done

I went to Firestone because I wanted to have them check the air in my tires. They offered me to do a $10 inspection and rotation so I decided since I was going to get my tires checked anyways, to go ahead and take advantage of that "deal". I set an appointment and when I got there I waited in line. I was able to get in about 15 minutes later then the scheduled time. I waited an hour and 45 minutes for them to finish When I went to pick up my car and got home, my dashboard immediately told me that all my tires were exactly the same as when I took it up there. When I called up there, the person who answered told me it's normal for them to be about 10% off even though I had just left there. I told him the numbers and it was more than 10% off. Then they said the tech must have "forgot" to che

I’ve had an negative experience here, these past few months I had issues with my vehicles battery and fuel pump I feel like these guys are trying to pull a bait & switch to make me pay more, I wanted an second opinion so I took my vehicle to Autozone cause they offer free diagnostics. Firestone wanted 110$ the kind gentleman at autozone (Darwin) figured out what was wrong with my vehicle, I told him my situation and he called Firestone, finally the guys at Firestone had nothing to say replaced my fuel pump for free under warranty. I feel like the men that work here are tricking people that don’t know much about vehicles out of paying more for a problem that doesn’t exist. 9 days ago I had my battery replaced here which I’m starting to think they didn’t. Don’t waste your money here have som