Firestone Complete Auto Care

This shop is the best in the area, known for their exceptional customer service and quality products. They sold me high-quality tires at an excellent price, with Rodney and Albert assisting me personally. Hector, the skilled technician, professionally installed the tires, ensuring everything was perfect. I would highly recommend this place to anyone needing reliable automotive services.

I don’t usally resort to reviews but what happened to me in unfortunate. Mind you I work for a shop locally and I only stopped in because it was an emergency. I brought my car in because it had a flat tire and I asked them to take a look into it. I asked several times if it was going to be a problem with the small profile and being low and they reassured me that it’d be fine. They take the car to the back and peel the tire off to see what is going on. A genteman brought me back there to show me that the tire wasn’t repairable. When I walked back there I saw the wheel clamped on the lip side with a gouge and I mentioned it to the guy and he mentioned “I’ll look into it.” Shortly after, another guy walks up and said “that was like that, look at how I clamped the wheel” the wheel got messed u

To Whom It May Concern, Do Not Bring Your Vehicle Here! I brought my vehicle, knowing that I can trust their services. Unfortunately, they misdiagnosed a couple of issues and “fixed” what was unnecessary. It should not take four visits to a “complete auto care” center, to have these issues properly diagnosed and repaired. I brought my vehicle to Nissan and they had let me know, that the Throttle Body had to be replaced. Moreover, I trust their care and attention to detail. Last but not least, I will be seeking a refund in due time. I have provided a photo to exhibit the issues.

I have a 6 month old Chevy Equinox EV with very expensive tires so I signed up for the lifetime tire alignment and tire rotation. The alignment showed that it was needed with two tires out of specifications. The waiting time was reasonable with a comfortable and quiet waiting room. I’ll be back in 6000 miles for my next checkup and rotation.

I went in for low tire pressure, ended up with a nail in my tire. :( Dom and Elvis were incredibly nice and patient with me, as I'm in the middle of a move. They were able to install a new tire in less than 45 minutes and I was on my way. EXCELLENT CUSTOMER SERVICE! I would highly recommend 👌