Firestone Complete Auto Care

Firestone Complete Auto Care Panama City absolutely gets 5 stars from myself because I highly recommend them for vehicle maintenance and inspections. They did such a good job installing new brakes all around on my all wheel drive crossover SUV. The services were completed on time and correctly. All the team members that I did business with are very helpful and efficient while also balanced by being honest and thorough as well, especially Hunter. I am truly impressed with how he exercises his customer service skills, they are exceptional. It is awesome to get to be treated with respect and common courtesy like I was. Their location is also a bonus, conveniently located near many good restaurants and stores for entertainment if needed. They also have free Wi-Fi and a well kept, office, lobb

I want to take a moment to recognize the team at Firestone Complete Auto Care in Panama City, Florida. After dealing with an issue from another store, I came in frustrated and unsure of what to expect — but the manager and the entire staff handled the situation with professionalism, respect, and integrity from start to finish. They didn’t brush me off or make excuses. Instead, they listened carefully, took the complaint seriously, and stepped up to make things right. The manager showed real leadership, and every employee I spoke with treated me with courtesy and honesty. You could tell they genuinely care about their customers and the reputation of their store. It’s not always easy fixing someone else’s mistake, but this team handled it the right way. They restored my confidence and prov

The service at the Panama City Firestone auto service was exceptional. I was treated with kindness and respect. They inspected the symptoms that I described and found the problem, where others have failed to. While inspecting they look over other areas to make sure my vehicle was safe. The mechanic was extremely qualified and found mistakes made on previously done work, then he corrected it. They also found and took care of areas of neglect on my part like corroded battery terminals. In conclusion the staff and the mechanics at this store are qualified and nice. The service is fast and very good. My car rides and runs better than it has in a long time. I would highly recommend this automotive shop for any work not just tires.

Staff here is extremely professional and kind. Doug takes care of me every time I need help and Billy the tech always gets me taken care of. Highly recommend this place for all your car needs.

I had an excellent experience at Firestone by the mall on hwy 77! I came in for an oil change, tire rotation, and balance, and everything was handled quickly and professionally. Jim took great care of me from start to finish. He was very friendly, knowledgeable, and made sure I understood everything they were doing. Doug, the supervisor, was incredibly helpful as well. He went out of his way to apply coupons and save me a ton of money, which I really appreciated. Great service, great team, and great prices. I’ll definitely be returning! No more dealership costs for me 🙂