Firestone Complete Auto Care

I had an amazing experience at this Firestone location! Santino was extremely helpful, professional, and genuinely cared about making sure my car was taken care of. He explained everything clearly, didn’t try to upsell me, and made the whole process super easy. The service was fast, the pricing was fair, and the customer care was top-tier. If you need reliable auto service in Redwood City, definitely ask for Santino — he’ll take great care of you! Highly recommend this shop!

I really appreciate these guys taking care of me on such a short notice. Edgardo and Santino are solid guys running a good shop. I will definitely come here from now on instead of buying my tires at Costco. Service is important to me and these guys are tops.

Outstanding service from the moment I walked in to be greeted by the Manager who was so professional and friendly. I was taken care of immediately when my appointment was set. Fastest oil change I have ever had. Yes, I would recommend this store and team anytime. Thank you for the great service.

Grateful for this location! When I'm on the Peninsula, this is my to-go Firestone location for mostly anything that has to do with tires and oil changes. Their online system is user friendly and I'm always able to schedule in basic maintenance with no issues. Second, for same-day services, they were able to get me in for a potential patch job and thankfully, I didn't have to get a new tire. Technician Mario did an amazing job with the patch: it didn't even look like a typical patch, like it was just part of the tire! They have a nice open seating area that faces El Camino so I'm usually just watching the crazy world go by. TV and coffee for the mornings, afternoons are for catching up on emails or chillaxing. They are transparent with the pricing and the "recommendations" at the end

Edgardo and Santino did an incredible job. They were communicative, professional, and very pleasant to deal with. Their work was flawless, and they truly went above and beyond. I highly recommend both for raises and formal recognition for their great communication and work ethic!