Firestone Complete Auto Care

I had a great experience at Firestone thanks to Satarian. He handled my oil change and was honestly one of the most helpful and professional techs I’ve dealt with in a long time. He applied my discount without any hassle, didn’t overcharge me, and didn’t pressure me into services I didn’t need—which has not always been my experience elsewhere. I actually thought my appointment was at 11 and showed up early, but it turned out it was scheduled for 12. Even so, Satarian had my car pulled in and started by 11 anyway. He clearly explained how long it would take, how many customers were ahead of me, and kept the communication honest and upfront the whole time. Professional, respectful, and transparent. This is the kind of service that makes you want to come back. Definitely ask for Satarian.

Firestone was AMAZING!! They fixed my car and made sure I was safe and well taken care of. They were extremely patient and Satarian was the absolute best. He worked efficiently and was super kind and helpful. Truly appreciate them making sure I was good an safe.

Andre was so great to us! We got a flat on 12/23 - we were waiting for a tow for quite some time on 95. I called the Firestone in Rosedale to see if they had the tire size we needed and if they would be able to service our car that night. The system showed they had one tire in our size and Andre went to confirm in the inventory. Even though it was close to closing two days before Christmas, Andre told me they would make sure to get the new tire on for us! Upon arriving (right at closing!) Andre and Will were both helpful, professional, efficient and kind. They got the new tire on, getting us back on the road quickly!

I want to Thank the Entire Staff who was courteous and helpful and explained everything to me . I want to shout out Andre for his knowledge and he definitely fits 10 on the scale for Customer Service. I’m Definitely going to let my friends and family know this is the place to take your car for Excellence. Thank you all Firestone

Quick scheduling. Quick easy check in. Quick clear diagnosis. Friendly customer service with detailed plan to fix issues and price quotes. Great communication through the whole process and same day solution. I could not have asked for any better service.