Firestone Complete Auto Care

Michelle and her team are absolutely fantastic! They are professional, courteous, and genuinely friendly and helpful. It’s a real pleasure to take my cars here, both persona and fleet, and I will continue to recommend the m to anyone I know.

I came in for an oil change and tire rotation and left with far more helpful information about my car than I expected. I recommend checking their online coupons ahead of time and bringing the one that applies to your service. After the oil change and inspection, they provided clear recommendations on what my car needs and what’s still in good shape. I didn’t have time to complete the additional work that day, and I really appreciated that there was no pressure to schedule another appointment. The service was great, everything was completed in a timely manner, and I left feeling well-informed. Thank you, Michelle! I’ll definitely be back and would recommend this location.

From the moment I came in Michele helped me and was just so nice and her customer service skills really exceeded my expectations. She assured me that they would take care of me and this was on a Sunday and they were very busy. I had come in because I was having problems with my wheel on my car. About two hours later, I received a call stating that my car was ready and it would only cost $10. I will definitely be going back since I do need my rear brakes done and was even given a coupon for when I come back, it has been a very long time since I have had such great customer service at a company, and I never write reviews. I highly recommend this shop and can’t say enough good things about Michele and the team there.

I had fine interactions with them before (which is the only reason this is a 2-star rather than a 1-star review) but my most recent experience made it so I will probably not return unless they are the only available option. Took my mother's car in because her headlights burnt out far quicker than they should've. I brought it to them to see if there was and underlying reason that could be detected, I specifically said "I don't want to just change out the bulbs and have them burn out immediately again." The kind receptionist may or may not have conveyed this information to the mechanic. Over two hours later I get a call from the mechanic that among other things he "discovered" that the headlight bulbs were burnt out. I was already annoyed because the thing he "discovered" was exactly the re

This is a the best auto care shop in the area from my experience. I have tried a few other auto shops but this has become my goto. I have always been pleased with the experience. The whole staff, from the office team to the mechanics have been a pleasure to work with, and I have not had any issues with the repairs or maintenance.But, If I did, I know I would be able I get them sorted out quickly and with out too much hassle. I will continue to take my work and personal vehicles to this location. Highly recommended.