Firestone Complete Auto Care

They told me the cylinder wall was cracked, that the engine was basically shot, and it would cost nearly $12,000 to fix/replace. We towed the car to a dealer’s service department to get a second opinion (and trade in value). The dealer diagnosed it as spark plugs, bad ignition coil, and serpentine belt. They fixed it for $1,300 and it runs perfectly fine now. We still use Firestone for basic things like inspections and oil changes, but I’d definitely recommend getting a second opinion for big expensive work.

They quoted me 4,000 & something saying I needed a whole new compressor, condenser, & other parts. After they ran the blue dye test I took it to Yes transmission's off 249 & they showed me where the leak was coming from in the ac line. They recommended I get the ac suction hose and discharge hose. Bought both parts at O'Reilly's for almost 60 bucks. Moral of the story don't let people bs you

Had an emergency where we needed our tire fixed, Josh took care of us and didn't cry about it being the end of their day and neither did the tech. We rolled up at 4:55 on Sunday. He was also a super easy person to talk to and get along with. Thank you sir! Give him a raise he represents you well as well as your Tech.

Had a wonderful experience getting new shoes for my vehicle. Josh took extra time to make sure I got the right tires for the right price. The shop was very clean and welcoming. I will definitely be using them for all of my car needs from now on.

You have a sales person named Josh that I look forward to seeing everytime my car needs repair. With his calm demeanor and professionalism, he has a knack of making you feel like you are part of the family. I drive a fleet Nissan Sentra that seems to be a pothole magnet. Every time I have been in there, Josh has the type of customer service personality that makes me laugh, makes me feel comfortable, and makes me feel like he is looking out for my best interest with the car questions he asks each time I have been there. My fleet car will soon be replaced, with a newer vehicle, so when it does, this firestone will continue to get my business. Josh is an asset to the store.