FIRST STATE TOWING

My experience with this company was extremely disappointing and unprofessional. The front desk attendant appeared more interested in flirting with my husband than providing proper customer service. When I asked for a copy of the company policy, she refused to provide it and became dismissive. What made matters worse was that she quoted my husband a completely different price than the one she gave me. This clearly shows that she was overcharging me, since she wouldn’t have the authority to give a “discount” if her original price were legitimate. I was charged $15 more per day than what was stated on the paperwork, which makes me believe she may be pocketing the difference. Flirting with customers—especially in front of their spouses—and giving inconsistent pricing is unprofessional and un

The cashier was too busy flirting with customers instead of doing her job. She completely ignored what needed to be done and had a nasty attitude the whole time. When my wife tried to ask a simple question, the cashier was extremely rude and dismissive. Totally unprofessional — if she focused more on doing her job instead of flirting, people might actually get decent service. Definitely not a place I’d recommend.

Absolutely horrible will rack your fees up and not work with you didnt notify me that they had my car shouldn't even be in business this is a scam

Appreciate this company dedication to their towing/recovery service. I had a issue with a vehicle while in their service area. They were unable to assist me with my situation due to a booked schedule. But referred me to another local company. Even without being able to provide service they still offered customer service. Thank you.

First State Towing took care of me. My Mom’s vehicle needed towing. First State was a recommendation from the service center that was going to perform the work. First State was professional. They took my order, they were upfront with what it would cost and they made me feel comfortable every step of the way. The driver called me when he was in front of my Mom’s house. He called me again when she didn’t answer the door immediately. He was polite and professional. I highly recommend First State Towing.