Five Points Towing LLC

Absolutely predatory, shady, and unethical towing company. Stay FAR away. Five Points Towing towed my car while I was not even home, despite my vehicle being legally parked at my mom’s private apartment complex — in the correct spot — with NO posted signage stating that backing in was prohibited. When I went to retrieve my car, the girl at the office claimed there were “signs everywhere” and refused to go back and forth with me. So I did exactly what any reasonable person would do — I went back to the apartment complex and photographed the entire property. Not a single sign anywhere mentions that backing in is not allowed. No warning. No disclosure. Nothing. Their claim was simply false. They then demanded $610 CASH ONLY — no card accepted — for a tow that was literally about 10 minutes aw

I left my car with the emergency lights on for 5 minutes in my own apartment complex — they towed it anyway, ignored me chasing them, and made me pay $610 cash only. On October 12, 2025, my car was towed from my apartment complex on Rosemead Blvd in Rosemead, California by Five Points Towing LLC (based in Irwindale). I had run upstairs for just 5 minutes to grab something, with my emergency lights on, and when I came back down, the tow truck was already pulling away with my car. I ran after the driver, and he saw me chasing him, but kept driving off without stopping or saying a word. At first, I thought my car was being stolen — I even called another number trying to figure out what was happening, because the towing signs didn’t have the company’s phone number listed, which is required

Very good customer service and they came to get my car fast with reasonable pricing.

Worst experience ever I literally lost my car because of this company I moved in 3 months ago at Rosemead in the garvey apartments we have had three managers in 3 months manager didn't authorized just like the person reported before me and this was you same thing wanted to charge me crazy amount of money wouldn't take card payment they said I didn't have a parking permit but I was never provided one I've heard that many neighbors have gone through the same thing so I feel like it's like a tactic they have if the manager doesn't authorize it then it's against the law if anybody else has gone through this hit me up look me up on Instagram I go by Erikarodriguez5310 this is out there and this is a scam I'm beyond disappointment.

Do NOT call this company for any services. I would strongly suggest avoiding them. Less than 45 minutes after a small accident, I stopped by a family member’s apartment to quickly drop off groceries. I unloaded everything and went inside briefly to use the restroom. When I came back outside, a big bald guy with glasses and tattoos from Five Points Towing already had my car hooked up to his tow truck. His reason? He claimed I was parked in a “fire lane.” There were NO fire lane markings and NO signs anywhere. As I walked up, I told him I had just arrived and was already leaving, but he said he didn’t care and kept repeating something about a fire lane. He also claimed the property manager called him, but the manager actually came outside and said she never called. His attitude was extre