Flash Car Wash

I want to give credit where it's due, the associates did a fantastic job with customer service overall, unfortunately can't say the same to the boss/manager. Had an incident where the machine damaged and cracked my windshield at the drying part of the car wash. Associates lead me to the manager, he wrote an incident report and told me he would call me at the end of the day for a response (05/07/25), wasn't contacted at all so I went over there on 05/09/25 to ask again, was told the same thing "we'll contact you". Didn't hear anything at all so again I went back today (05/14/2025) and again was told that the "higher ups had a last minute emergency" and that they're not paying for the damages done. (how would they know their response if they were at a family emergency). I asked for a phone n

I got the monthly pass and when it came time to renew they charged me double and refused to give me a refund. I've been a loyal customer for over 5 years. Time to find a new car wash. Don't get the pass theyll charge you double and keep your money.

Flash Car Wash – Vernon, CT – Dishonest and Disrespectful I strongly advise staying away from Flash Car Wash in Vernon. Their automatic wash is useless and waste of time, I canceled my membership specifically to stop any future automatic renewals and saw that my account was marked inactive. Despite that, they still charged my credit card, which is nothing short of unauthorized billing and a serious breach of trust. When I went back to resolve this, the manager was incredibly rude and unprofessional. Instead of listening or trying to help, he kept repeating “we don’t refund” over and over, refusing to acknowledge their mistake or even consider a resolution. No business that respects its customers behaves this way. They are happy to take your money, damage your car, and then hide behind a

I went to Economy hoping to get a decent car wash. I paid for the $16 medium grade wash and was beyond disappointed... the only thing that got clean on my car was the tires. There is a significant amount of dirt, and other things on my bumpers, hood, etc. Save your money and do the wash yourself ... I definitely will not be going back there.

Overpriced for the level of cleaning you get. Should not have to spend 30 minutes cleaning off missed areas on a vehicle that was 100% clean earlier the same day. Should be half what they charge