Flying Ace Express Car Wash

I brought my week old car up there to do an undercarriage clean to remove the salt but I didn't want brushes on my car the attendant said not a problem he will hit a button and it will only use high pressure jets and no brushes. We'll I guess he forgot because the brushes came down and left a ton of scratches on my hood in the clear coat. I went home and buffed them for about 2 hours and only got about 90 percent out. The manager said I can file a complaint but most likely the company won't do anything as they have scratch less brushes... of course the debris on them isn't scratch less. They were suppose to be off in the first place. 272 miles on my car and I'm having to use compound on it to get out the scratches... I now will most likely have to get it professionally done to make it righ

Today at the Flying Ace Express Car Wash on Indian Ripple, my wife and I experienced a horrible customer experience. We decided to get our car washed because of all salt on the car. The ‘gentleman’ taking our money for the wash talked us into the monthly wash pass. He put a sticker on our windshield. Our car is newer and has sensors everywhere. We pulled away and our entire info center went down. We lost all use of our controls on our touch screen including our heads-up display, temperature controls, navigation - everything. We drove back around and politely, and yes, politely with a please, asked him to move the sticker up – the sticker very plainly states if removed it isn’t valid, but the car wash attendant told us the guy at the entrance could remove it and replace it, so we asked. He

We went to the other car wash in Kettering a couple months back and it chipped the paint on my boyfriends car bad, so I haven’t been to a flying ace in months. I finally went back a couple weeks ago and I INSTANTLY regretted it. I just got this car in May and it had barely any scratches on it. As soon as I got out to check my boyfriend and I noticed my hood had sooo many chipped spots. I learned my lesson unfortunately the hard way and I won’t be coming going through any flying ace car washes.

Went through the car wash in December they had a deal pay normal price and get unlimited washes for the month. I paid my $22 didn’t sign up for anything. They charge me $20 in January and now $40 something in February. I’ve been trying to call all morning and it won’t let me stay on hold I’ve been hung up on 5 times.

This is a great place that I love to go and get my car washed at. One of the great things about this car wash is that they have a line of vacuums for your use and it is free. The only downside is the Starbucks right next door. It is super hard to squeeze in and out when it is busy at the bucks.