Fort Payne automotive group

No one came out to greet us, so we had to go inside and find someone. We were then led to the vehicle we were interested in which was parked on dangerously slick terrain and the vehicles were backed all the way up to the edge of a ravine that dropped 60 feet straight down with rocks and a fast flowing river, with no guardrail. While trying to inspect the back of the vehicle, my husband slipped and almost fell into the ravine. We then proceeded to find mold throughout the vehicle, and the condition was not at all as described. The vehicle was advertised as a clean title but it was obvious that it had been wrecked and repaired.

If I could leave a 0 I would. First we pull up and no one came out. Went to look at the Hummer and still no one came out. We walked to go get someone and was met at the door. The man could not understand us and acted as though we interrupted him. Finally he met us at the Hummer with a key for us to look inside. The inside was dirty…with trash, shirt, and cups in seat and floorboard. The engine light and air bag light was on. The reason was “we cleaned the carpet and it triggered the sensor”. The sales man went to get his boss so we could talk money. The boss acted very annoyed and very unprofessional. Neither the salesman or the boss could get together on price, they both said something different. We may want a hummer for joy but will not buy from and don’t recommend this place to anyone

We bought a car about 2 months ago it's been good so far other than needing a thermostat no big deal. Was told we would get title in 2 weeks. Talk to him twice after 2 weeks at 4 weeks and than a week later. Now I can not get them to answer and still no title

Hello everyone I’m the daughter of the owner of the car dealership and I just want to say that I’m truly sorry of what has happened to your experience of our dealership and after reading every review that everyone commented, we’re now trying to paying attention to our customers and fixing every problem that everyone has commented in the reviews so that nobody should ever have bad experiences and car troubles too at our dealership. And I hope that everyone can come to the car dealership to look around and try to test drive some cars that you’re interested. Again I’m very sorry about this and I promise that this will never happen again and I hope you can come to our dealership soon.

Worst place to buy a vehicle. Bought a 2015 dodge grand caravan from them listed as a good reliable family vehicle and hasn't been nothing but problem after problem since the day after I bought it. If you call and explain to them they just say it's not their problem. Wish I could give 0 stars for this place. Do not buy from them. You'll just have one headache after another.