Fountain RV

Don't let your friends... really, don't. I came around the front of my coach to find the new Service Manager bent over and prying in my radiator bay. He backed away pronto and put his hands in his pockets looking kinda funny. I was suspicious so after he left I looked in the radiator bay but did see a problem. When we headed north for summer travelling the Chasis AC did not cool. A mechanic up north found a hole cut in my AC Condenser and asked me if I had any enemies because he was certain it was deliberately damaged. He was willing to say so in his invoice. Bingo, light switch, why didn't I look closer when I caught the Service Manager prying where he had no business. The cut was just out of clear view and could only have been made with a sharp object from the angle I ob

Had roughly 5000 dollars of work done. One of the items they worked on was the replacement of a full slide wall topper on a 43 ft coach. The topper is too long, not tight loose and ringled. The worst part is it retains a large amount of water even after retracts which has caused a leak in my coach. Reached out to the owner twice with no response. Offered to send pictures. I will now have to replace it at considerable cost. Stay away from them!

Hit something on the interstate, broke the axle, tire blew, lost hydraulic fluid lines, and other damage. Service staff have been great, attending to every detail. No fault to Fountain RV, but getting parts from suppliers is taking a long time. We have been well taken care of with hookups, staying in our coach with our pets. Strongly recommend! Back again, 3/21/2017. Entry door aluminum hinges were failing, door dropped 1/4 inch. Had them repaired with stainless spacers, door functions like new. Also had cracked windshield replaced. Made appointment 3 weeks in advance, and got the job done on time and reasonably priced. Still highly recommend! Thanks to John, Butch, and Mark for taking good care of us!

We set up to rent a uhual, uhaul called and confirmed, Fountain RV simply had to set up the mobile pickup but failed to do so. Wasted an hour+ of my time. I had to sit on hold forever with uhual and use a completely different place. Do not rent from them.

We put a 1,000.00 deposit down on a recreational vehicle to a total sum 11,577.88. We have not paid the remaining balance of 10,577.88 as we requested (still have buyers order, all emails). The tires are expired by the Department of Transportation stamp of 2015. The tires are nearly a decade old, and as a semi-retired tow truck operator! I know they are a direct violation of D.O.T. regulations! Making them a liability of life risk should they hit the road. I will not make that commitment, and requested a refund of our deposit! Mark E. Is the incompetent onwer/sales representative! We are still waiting for it, and I am praying that this begins the demise of yet another unscrupulous Polk County Corrupted Practice! They certainly could care less if they kill us, or anyone else! May they burn