Four Star Freightliner

I contacted Scott in Service on Nov 30th to inquire about getting a pre-purchase drive train and oil analysis done on a diesel RV I intended to buy. He told me that they could do the visual inspection and computer scan on Monday Dec 1st but that the oil analysis would take "two weeks, maybe a little more". They did get the visual inspection, computer scan and oil sample collected on Dec 1st. On Dec 23rd I called to inquire about the analysis results. I was told the FedEx tracking indicated the sample arrived at the lab on Dec 19th. FedEx will deliver a package about anywhere in the world in just a few days (even hazardous materials), so it's clear they sat on the sample for at least two full business weeks. By the first week of January the seller wanted to cancel the deal because they felt

We recently had a straight truck in for a transmission issue and the team at Four Star in Valley, AL knocked it out of the park. They diagnosed, estimated and completed the repair in the timeframe quoted. It is rare to see that with so many shops nowadays. Kudos to Alan, Jeremy and Tyler as well as the tech that serviced the vehicle!

Well Like most of us experience. When ever we run into one of these places or men working here . It isn’t on our best day . This is what happened to me as well . Went into this dealership after a string of bad luck the past few times . Expecting the worst . Mechanics who could care less, if it works it works if it doesn’t well bring it back in . I truly believe these guys were the standard of what you want a mechanic or staff to be . From the honesty , respect and willingness to treat you like family . I grew up around southern hospitality and over my first 5 years of over the road driving . I quickly learned why people you come across like these fellas are a blessing. I truly believe if I’d have broken down any where else in the country. I wouldn’t have had the same experience! You guys

Had some communication issues that I feel have been resolved. Nice place. Convenient! Maybe next time communication has improved and I can give 5 Stars!

Initial visit was professional and fast. They explained their services and I'm so happy to have found them. I'm looking forward to having a great relationship with them and our RV.