Fox Auto Group, INC.

Very disappointed in their service department. I took my 2025 chevy equinox there due to noise when I go to turn right or left. When I took my vehicle there dropped it off and explained to them situation they said ok. Later on went down to pick it up the service guy said it stops making the grinding noise once u put it in 2 wheel. He tried telling me all new vehicles when in all wheel drive makes that noise when turning. I explained to him when I bought my vehicle it didnt make the noise then when I was in all wheel so why now. He got snippy with me so I left pretty much un tears cause I know something is wrong. So, I called elm chevy asked for second opinion. Thankfully, they listened and seen there was a bulletin bout the noise and says to flush out the differential. So service tech at

I have bought 2 trucks here and my wife has also bought 2 vehicles here. Always been a pleasure to work with Fox auto. Kyle is who I normally work with. But both my wife's and my deals have been pretty much the same. Fair trade allowance and yes, I check before I go. If you aren't quite there, we have always met in the middle. We also go to Fox for our service for most everything. Patty in the service department has always addressed our concerns and has been up front and honest. She is a pleasure to see when we are there fore our service work. Give them a look for your next purchase or service, we are pretty sure you won't find a better GM dealer to work with!!! Oh yes, and we drive across the county preferring to work with them. Thank you Fox Auto!! I love this truck!

First time customer and I should have been one 20 years ago! Had an absolutely awesome experience at Fox involving the service area as well as the sales department. Meeting Patty, Jim and Tyler is the start of a long customer/dealership relationship. Thank you for listening, helping and instilling faith in me after the ordeal I had just gone through elsewhere. I, and my family, definitely will be back.

If you're looking for a great car buying experience, Fox is the dealership for you. No stress, no rush, no gimmicks and no high pressure sales tactics here. They are respectful, honest, up-front and very fair. Colton Foster knows the GMC lineup inside and out. He can explain options and packages and really excels at demonstrating the newest technology. Tyler was helpful and patient as I finalized my 2025 Yukon build and the team kept me updated as my order progressed. I have purchased many vehicles here and will continue to do so as they know how to treat their customers and earn their business. Patty in the service department follows through with service after the sale and keeps all of my vehicles in top condition.

I work at a small independent automotive repair shop just south of Rochester, NY. I took the drive out to the Painted Post area to grab a couple of nuts for a diesel glow plug repair as Fox Auto Group was one of the only dealerships within a reasonable distance that had them in stock. I received very friendly customer service over the phone as the staff in the parts department confirmed they had the nuts in stock and that they would hold them for me -- even though I was not a regular customer. After making the 1-1/2 hour drive down, I arrived just two minutes after the parts department closed. The staff very kindly informed me that Krystal in the parts department had received my call that I was running a little late and she was waiting a few minutes after close for me. I received the nut