Franklynn Automotive

I had a great experience with this repair shop! They were incredibly quick in diagnosing and fixing my car. The team was reliable, kept me updated, and explained everything clearly so I knew exactly what was being done. On top of that, their pricing was more than fair—no surprises, just honest work at a reasonable rate. It’s hard to find a shop you can truly trust, but these guys have definitely earned my repeat business. Highly recommend!

When I needed a fairly big repair (a wheel bearing replacement) I asked a friend who is very knowledgeable about cars. They recommended Franklyn Automotive. I was delighted and saved over $250. Kate and Steve were wonderful to work with. I will definitely recommend them to family and friends. A really clean and welcoming place !

My experience at Franklynn Automotive was phenomenal! My wife just happened to randomly Google this shop to get a second opinion on our Jeep Grand Cherokee, and we could not be more thankful they diagnosed and resolved the issue fairly quickly…seeing how the problem with our Jeep was one they were familiar with, and knew exactly how to repair it. Turnaround time was quick, the service writers Katelyn and Steve were great. So I’m very appreciative of their customer service and the work from the tech. I definitely will bring my vehicle back here for any further service.

Do not bring your car here!! They’re either incompetent, lazy, or trying to scam you. Took my truck in for a code related to my turbo actuator. They looked at it (apparently) and told me the entire turbo needs replaced for $3600. I got a second opinion and ended up replacing the actuator myself. The turbo is fine. Cost me $200 for the actuator and a days worth of work. Looked like no one had even touched a thing down there. Not sure if they got lazy and didn’t want to look into it or just wanted to squeeze more money out of me. If that’s not enough, here’s some other issues I had: They charge $220 an hour for labor. Insane!! Had to call near closing after several days to see if they had found anything yet. They said “oh yeah I thought I sent it to you yesterday.” Then why didn’t you f

Not a fan. I had an appointment at 9am, dropped my car off on time, and was told a 2-3 hour wait for front only break pad replacement. I thought, great! I can run errands and pick up my meds after I get the car back, and hubs drove me home. Well 2-3 hours came and went and before we knew it, it was 9 hours later. I never heard from an actual person during the process unless I called them, and when I did hear something it was a quote for what they had checked on my car (mind you no maintenance had even started yet) and it was already 2:30pm. My car was ready at 5, they closed at 5:30 and we called ahead to make sure we could pick up today and not leave it over night. They said no issue and when we got there we asked about the long wait. They explained it got pushed back due to other things