Frank's Auto Repair

They are generally unpleasant people to deal with, but they are capable of doing your State Inspection assuming they want to that day. They will tell you off about parking. It’s been different every year I’ve gone

I came here for a simple inspection, but I didn’t even get the chance to ask a single question before I was rudely kicked out. The staff member I dealt with was extremely disrespectful and dismissive. There’s no excuse for treating customers this way, especially when they’re just trying to get basic service. If you value being treated with respect and professionalism, I’d strongly recommend going elsewhere.

I had just moved to Boston a year ago and needed to get my car inspected quickly for DMV purposes. I found Frank’s and decided to come back for an oil change and asked them to take a look at the car. I felt super taken advantage of. They quoted me almost $200 to change 2 air filters. Both of which I got at the auto shop myself for $20ish each and installed in less than 5 min. One of my filters actually didn’t need to be changed, I still have the spare to this day. Right off the bat my trust was lost with them. It also felt as if they were trying to intimidate me into replacing my battery right then and there. They kept my car on until I came to get it because they said my battery was that bad, that if I left my car wouldn’t start again. I knew I needed a new battery but was quite confid

Terrible experience. Walked in to look at the cars they had for sale and was immediately met with attitude. Completely unprofessional and rude, would never come back.

Car inspections are always so quick and easy here!