Fred Loya Insurance

Wouldn’t recommend this location, If in the Austin area, wasted my time and gas going up there twice! The Lady didn’t even bother calling the other location to check and see how she could help bc they have different policies from another location? Mind you no one in the office she had plenty time to help but didn’t wanna bother🤷🏽‍♀️

PLEASE STAY CLEAR OF THEM. THEY ARE HORRIBLE GETTING BACK TO AFTER AN ACCIDENT GO WITH ROOT OR SOMEONE!!!!!

The agent was so awesome, she left no questions to be asked. Our policy was half of what our other carrier had us at. Not to mention we had been with Pronto Insurance for 3 years. We kept asking why we didn't get new quotes or discounts due to us both in our late 50s as well as no accidents or tickets. Thank you Fred Loya and your remarkable team in Cedar Park. Try them you won't be disappointed.

They issue a policy fast and are efficient. Prices seem high and over a years time seem to almost add an extra payment. I would watch very closely and make sure that you don't let them keep moving your payment date back so that you have less than a month for each payment you make.

Cancelling our policy as they make it very difficult and now impossible for me to pay for my elderly mom's monthly payment online or via check. They allowed me to pay by check over the phone twice and on the third time Sandra said they weren't supposed to do that and I replied if they weren't supposed to do it, why did they do it twice? She said that their policies change all the time. They just lost a customer because they made it hard for customer to give them money. Think about that.