Fred Loya Insurance

Fort Collins, CO · Auto insurance agency

Rating
3.2/5
★★★☆☆ 3.2
Reviews
20
Rank in Fort Collins
#147
of 290 shops
City Percentile
14%
rating percentile
Address
Fred Loya Insurance, 2721 S College Ave Suite 5-A, Fort Collins, CO 80525
Phone
(970) 484-6381
Website
www.fredloya.com
Status
Closed · Opens 10 AM Sat

Fred Loya Insurance is an auto shop located in Fort Collins, CO. It is one of 290 auto shops listed in Fort Collins. Its 3.2-star rating is slightly below the Fort Collins city average of 4.5 stars. There are 3 photos associated with this location.

About Fred Loya Insurance

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Hours

Friday10 AM–6 PM
Saturday10 AM–2 PM
SundayClosed
Monday10 AM–6 PM
Tuesday10 AM–6 PM
Wednesday10 AM–6 PM
Thursday10 AM–6 PM

Customer Reviews

★☆☆☆☆ 1.0 Evan Henke · Aug 2025

First off if you're reading this, I'm sorry you have to deal with these crooks. They have been the worst insurance experience ever, if you have to deal with them because someone with cut rate insurance hit you and is at fault, then just settle in for at least 30days of being ignored and lied to. Make sure you listen to everything they say because they will try and trick you into acknowledging events that didn't happen. They're awful and will treat you that way. Good luck.

★☆☆☆☆ 1.0 William Norwood · Jun 2025

Loya Insurance are crooks and bullies! Their insurance hit me, tried to run, then tried to pretend it never happened even after he was shown the camera footage. Loya insurance then ignored me for a month after making me dance around with 3 different adjusters that all said different things. They then evaluated the damage and praised the loss by picture, and ran a carfax with wrong information about the car. After that, they decided that the loss was only worth $872 and sent the carfax report that had cars with more mileage in worse condition for around $5k the lowest being $4,995 and the highest being $5,995. They then only gave us 3 days to reply, or they would determine our decision by default and close the claim. However, they didn't answer our emails or phone calls until after that dea

★★★★★ 5.0 Teresa Valdez · May 2025

Jessley was super nice and respectful. She helped me with what I needed and I was so grateful. Jessley was super kind whole process. Super quick and made the process so easy to get full coverage. Even though their company rules make me feel iffy she made me feel safe. I love Jessley and I will stay with fred loya now.

★☆☆☆☆ 1.0 Kaylee Marie · Mar 2025

WARNING. DO NOT WORK WITH FRED LOYA. All the branches in least Fort Collins are very VERY unprofessional. We had ran into a situation where I had gotten in an auto vehicle accident, and having them try and “help” me was the most TERRIBLE experience ever, mind you I have full coverage on my vehicle through them. They declined coverage, and absolutely HAD NO CLUE on what to do next and the next steps. I DID THEIR JOB for them and explaining what happens. The people that works at the branches absolutely have no clue what their doing. I think they should most definitely not be working there. The girls that I talked to were air heads not knowing a word that was coming out my mouth. I didn’t have the time nor day to talk to air heads nor explain what their job was, I had to speak to their manage

★☆☆☆☆ 1.0 Mrs.1972 · Mar 2024

Lazy Lazy Lazy!!!! They said they would call to let ENT know I have insurance well they have not! I gave them a phone number 2 addresses a fax number and they lied and said that ENT hung up on them ! I called ENT and told them what they said they laughed and said they don’t hang up on people. . DO NOT GET INSURANCE THROUGH THEM!! THEY SUCK! Olivia and Jess lie about everything! And now they won’t refund me .

Accessibility & Amenities

✓ Identifies As Latino Owned ✓ Onsite Services ✓ Online Appointments ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Gender Neutral Restroom ✓ Lgbtq Friendly ✓ Transgender Safespace ✓ Credit Cards ✓ Debit Cards

Services

Auto insurance agencyInsurance company

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.