Fred Loya Insurance

If your not happy with providing excellent customer service knowing that our policies pay for your salary then maybe you should not represent Fred Loya , uou do not hang up on people because your not happy with your job..

This place i do recommend, it's clean, the representative is very cordial, wears her mask. Signs about the requirements of the establishment is posted where you can't miss seeing it. The policy they sell is very good and nicely priced. Almost forgot, she's bilingual also....

Worst place, not professional AT ALL. If you call, they will keep acting like they’re transferring you even when they can’t, or they pretend they didn’t JUST talk to you when it’s clearly the same voice/person. Smh so irritating. “Get some professionals, get rid of these kids with attitudes that don’t know wth they’re doing!”

I have been with Fred loya for more than 15 years dating back to when I lived in El Paso, this small office is just like all the others with the green carpet. Always wanted to know why they have it at all their locations.

Got rear ended not my fault my insurance didn't even try to guide me along and help on simple issues on what to do it bad business car insurance companies make so much money can't believe they treated me like that cheap low down and dirty looking to change back to GEICO INS for extra $50 its worth to go back they always took care of me