Freightliner Northwest

Got me in and on my way in less than 4 hours for a simple engine light

I waited here for two days only for 5 minute work. There was a minor issue in my truck, I was requesting them to check my truck so they can see, it doesn’t have major issue, that will take their much time. Staff was so lazy, they just pass their time and their way of speaking was also not good. After two days wait, they just took 5 to 10 minutes to fix my truck. Their service was terrible

Had leaking water pump on my 2020 Cascadia. called them a head of time from my pickup location. Part was in stock, the guy told me they would take me right a way. They kept their promise. Water pump been replaced, charged for 2 hrs of labor, plus the part it self. $1350 total, which is not bad, specially when I got there on my own, no towing or other expenses, which would cost over $2-3k. Think smart, it’s better to be safe and fix things on time, than overpaying somewhere on the road, that can be avoided.

The best Freightliner dealer I have ever been. They took my truck into shop right away after I came. And fixed it in 6 hours. There was lots of work to do, it was derated because of def. The bill was around 2k but thanks God warranty covered everything. Absolutely recommend!!!

we had to stop at this location because our RV had a check engine light. The staff was extremely friendly and very knowledgeable. They identified the problem quickly and ordered the part.