Freightliner Service

Absolutely Outstanding Service – Highly Recommend I was blown away by the level of service and professionalism at this shop. I had just bought a new motorhome, and only 20 minutes after leaving the dealership (five hours away), the check engine light came on. I made it home and called the shop. Moe picked up and immediately said, “Bring it down.” I asked, “Today?” He said, “Yes.” When I arrived, I was amazed—they hooked it up to the computer right away, diagnosed the issue, and had it fixed within two hours. On top of that, they laid down plastic throughout my motorhome to protect it from any dirt or grease. That kind of care is rare. Thank you, Moe and Jason. As someone who’s been mechanically knowledgeable all my life and has a house mechanic for my business, I can honestly say I felt

Moe at the service desk was great. Took my truck right in and fixed the problem. Straightforward and honest, communicating every step of the way. Will definitely be back for all my service needs.

I wish I could give them 0 stars. This is the worst truck service ever. I dropped off my truck on Tuesday morning and they said it would be taken care of on Tuesday if not Wednesday morning. I called them on Wednesday they didn't even check my truck. I called them on Thursday morning they said they were checking and would call me in an hour. After a couple of hours, I called the company and they had cyber attacked without telling me and I was waiting for an answer. On Friday finally, I reached someone and he said they didn't even check the truck. I told them I wanna get back my truck if they had to leave they could leave my truck outside and they can leave the key in the battery box. When I went to pick up my truck the truck engine was on and all doors were unlocked. Someone could come and

These folks are the best. We were treated amazingly well. We had motorhome trouble. You can imagine what it's like to be away from home with five children and suddenly have a problem. Even though they are clearly super busy they took us in because they realized we were stuck. The whole time they were kind, thoughtful, considerate, and worked super quickly to get us on the road. They literally saved our family vacation because of the kindness they showed. When people ask how the trip is going, this is always part of what I tell people has made it great.

Came to this location with hopes of getting an issue fixed that another freightliner didn’t fix; Tampa, FL. Tampa, FL wasn’t able to fix my issue and neither did this NJ location. I brought my truck in on Friday and waited till Monday to have it diagnosed, after being told over the phone on Friday that it would be diagnosed that same Friday or the following day. Well anyways, they charged me approximately $450 for two hours of diagnosis to tell me that they could not find anything wrong with the truck. Well I picked up my truck & the very next day same issue ! I called to let them know and all I was told is wow that’s ridiculous ! What’s ridiculous is I’m in $2,500, went to two different freightliners, have about a week of truck sitting and still the same issue.