Frost's Garage Inc.

I have had good experiences with Frost in the past. They were reccomended to me by family who were faithful customers for at least a decade. I had a lot of trust in them and have been recommending them to absolutely everyone for years. I quite literally praised them for how trustworthy I found them to be every time I spoke with the shop. However, I was really disappointed with my most recent visit. I went in for a coolant system leak. They fixed the leak but they never provided any estimate verbally or otherwise, I remember them always being fair so I didnt question it. I signed the bill without even reading it over because I had the utmost faith in the integrity of this company. However, upon review, I was charged at the highest end, far above average for the job. I'm willing to pay good

I took my jeep over on a Friday to find out why it no running. They call me with a diagnosis of the fuel pump is gone and quoted me at $865 and said it would be done by tuesday. Tuesday came and I hadn't heard from them. I called and they told me the next day. Wednesday came and I didnt hear from them. I ended uo getting my jeep back 3 days later. Upon picking up my vehicle and riding through the work they did. I found out that they didnt even touch the fuel pump and that they misdiagnosed the problem. They never told me what the issue really was but instead did work that I did not authorize. They changed the up stream and down stream o2 sensors, a temperature control module and battery terminals and then charged me $1000 for parts and labor and charged me $143 and hour for 5 hours of work

Frost's Garage is the best. Used them several times. We brought our old Subaru in for an AC issue. They said it might require removing the entire dash and estimated $600+. With a little investigating the mechanic found a workaround and fixed the issue. Total bill was $200. Honest and knowledgeable!

I went to Frost's Garage today for the state inspection and an oil change for my Jeep Cherokee, having made an appointment last week. The service was excellent, they started on my Jeep right away even though I was a few minutes early, and the mechanic who did the work talked with me and told me all the details of the service after the job was finished, and they did it in 45 minutes, less than the hour they quoted. I was pleasantly surprised at the low cost, and they gave me a discount because I paid by check. Everyone was very courteous and friendly. I was very impressed. Great job in all respects!

Based on my experience, I can't imagine Frost's Garage ever receiving less than 5 star reviews. Every bit of the service was outstanding. Jeff was knowledgeable, fair priced, kind and went out of his way to help me. He moved my new truck to Bangor to have my plow attachment installed so I didn't have to drive an hour to do it myself. I could not provide a higher endorsement. Great people, great company and great service. Thank you!