Furnace Brook Motors

Bought an extremely clean Trailblazer here. When I pulled up all the vehicles I saw in the lot looked like good used vehicles. All are clean and competitively priced. I was approached by Chris who was very professional and friendly. After purchasing I ended up communicating with Jake, the owner, who went above and beyond with communication and professionalism. He fixed a small concern I had on the vehicle and his mechanic did great work. This is a nice, friendly, family owned business and they truly care about there customers and make sure to communicate and help with any concerns you have. I personally recommend shopping here for a vehicle due to the quality vehicles they have stocked and the professionalism and kindness they expressed towards me. Thanks Jake and Chris!!! ☺️👍

I have to say Furnace Brook Motors is a great place to buy a automobile. Friendly, helpful and fair. Not only did I sell my car to Gary who is the owner 2 years ago, I just bought from him. I trust him from experience, and highly recommend. Thank you Gary and Chris and the rest of the crew for your kindness and making buying a car so incredibly easy.

Chris Mcdougall was a pleasure to work with at the Norton ma location. He sold me a Chevrolet express work van at a great price and now i have a great vehicle to use for my business! Chris was easy to work with and made everything extremely easy for me. I will definitely be coming back the next time i need a vehicle

I recently Purchased an 2017 VW Tiguan from Furnace Brook! I was genuinely impressed by the level of professionalism and customer care I received. I ultimately was able to complete a vehicle purchase, (great Price)my experience with the team—particularly Chris, the salesman, and Jake, the finance representative/Owner—was exceptional. Both Chris and Jake went above and beyond to provide clear information, answer all my questions, and make me feel valued throughout the process. Their honesty, patience, and commitment to excellent customer service truly stood out. Even after the sale, they treated me with respect and genuine care—something that’s hard to find in the auto industry today. I needed the Front brakes & Rotors replaced, Jake upheld the 30 day warranty & paid for the work to be don

If i could give this place 0 stars i would. Nothing but issues from the owner his son and there salesman chris. I would not suggest buying a vehicle here to anyone. They sold me a complete lemon. And then stated they were going to fix the vehicles problems. They held the vehicle for a month and a half, and never fixed it. They also put 1000 miles on the car from when it was sold to me. Stated they were going to inspect the vehicle and do an oil change. The oil change never got done. And they also gave me the car after holding it for a month and a half and gave me it back with wire showing on the tire. And then gave the vehicle to me still as a lemon. AVOID THIS PLACE.