General Automotive

Monroe, NC · Auto repair shop

Rating
4.7/5
★★★★★ 4.7
Reviews
20
Rank in Monroe
#38
of 249 shops
City Percentile
53%
rating percentile
Address
General Automotive, 402 E Jefferson St, Monroe, NC 28112
Phone
(704) 289-3668
Website
generalautomotiverepairs.com

General Automotive is an auto shop located in Monroe, NC. It is one of 249 auto shops listed in Monroe. Its 4.7-star rating is above the Monroe city average of 4.5 stars. There are 8 photos associated with this location.

About General Automotive

General Automotive is a one-stop shop for all your auto maintenance and repair needs. Our services range from oil changes and new and used tires to engine and A/C repair and service.

Customer Reviews

★★★★★ 5.0 Randy Garayua · Feb 2026

I had an excellent experience at General Automotive. Matt, the owner, was incredibly friendly, helpful, and extremely fair throughout the entire process. The service was done professionally, the communication was great, and the pricing was more than reasonable. I highly recommend General Automotive for anyone looking for honest, reliable work and outstanding customer service.

★★★★★ 5.0 Ana Pacheco · Jan 2026

My car started shaking and the engine light came on 🥴 I was 2 hours away from home. But luckily I found General Automotive and they, very professionally, diagnosed the problem, explain how they were going to deal with the issue. They gave me a quote and approximately how long it would take. Sure enough I got the call earlier than expected. I got home and I am very thankful for their honesty but must of all their professional work.

★★★★★ 5.0 ifyouknew thenyouknew · Jan 2026

Very pleased with our service. Ive had my personal and work vechilces in for repairs and maintenance and Matt and his team always take care of me and my families needs without breaking our bank. Thank you Matt!

★★★★★ 5.0 G A · Jun 2024

After 1.5 years of driving with roaring front noises and ABS sensors going off, Matt found the issue in a 3 minute test drive. Other major auto centers made me replace the brake rotors🥹 I was referred to him by major and local auto parts store nearby, which saved me tons $$$ in the end. With their quick diagnostics and work, I can easily sell the Mazda 3 for a nice profit. 🙏🏻 😎

★★★★★ 5.0 Timothy Lawrence · Nov 2025

Yesterday I took my Jeep to General Automotive to have the late mileage tune up done. Matt was great through the entire experience. During the routine maintenance work I requested, Matt discovered that I had a water pump leak. This is a critical component to the vehicle and due to this leak my existing coolant level was low. Even with the additional work needed, he still honored getting the vehicle back to me that day. When I arrived for pickup I asked him about other work in his opinion that should be done to keep my high mileage engine going. He offered me low pressure options letting me know when those things could be done in the future. He even went above and beyond showing me the water pump leak on the old part where a large amount of coolant had visibly been leaking out. Matt is hone

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Oil Change ✓ Mechanic ✓ Restroom ✓ Appointments Recommended ✓ Credit Cards ✓ Debit Cards

Services

Auto repair shopAuto air conditioning serviceAuto tune up serviceBrake shopCar repair and maintenance serviceMechanicWheel alignment service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.