Genie Car Wash

I got my car washed there and the next day I noticed spots and smears all over the car. It looked like something had been splashed or sprayed on it but there were also smears made from towels. About 2 weeks later I brought it back and had them rewash it. I pointed out that the spots and smears were still there. The worker told me there was nothing he could do about it. I asked for a manager and showed him what had happened. He was unsympathetic and said that someone had thrown something on my car that left those stains. He said that it was not possible for them to have done this. He suggested I get my car detailed. I refused. I hired a professional detailer who told me that it was tire dressing that must have been sprayed accidentally and smeared with towels. It's going to cost me $385 to

STAY AWAY FROM HERE! They will steal your money, not provide the right service & damage your vehicle!! I am beyond upset. Short version: Paid $260 for a full interior detail - shampooed carpets and seats in my NEW car. Only the bottoms of the seats were shampooed & they damaged the heck out of my drivers side back door & drivers back side of the seat. I didn’t get the service I paid a ton of money for and they damaged my vehicle and told me off & that they wouldn’t do anything about it. I came to get my NEW car detailed, deluxe wash, shampooed seats & carpets for $260 - It was a big expense but I just purchased this new vehicle less than a month ago & it has a very light grey interior. I want to upkeep the pristine interior as it’s very important to me. When picking up the vehicle no

Received a coupon for a free car wash to this location. After I handed my keys off I walked across the street to grab a sandwich. When I got back they had managed to lock my keys in the car and were attempting to unlock it by shimming the passenger door. They were unsuccessful in that. But they successfully bent the door. Ownership/mangment were dreadful to deal with. They were unapologetic, combative, and were making it out to be my fault. Didn't want to give me their insurance information and wanted me to take my car to "their" body shop down south in San Diego. As if I'd trust the people who just messed up my car to fix it. Ultimately I gave up because of how negative my experience was with them. Pretty lazy interior cleaning too.

Brought my 2022 vehicle In for a quick quick wash as I usually have it fully detailed by another company and just need a freshen up. Wasn’t expecting miracles, but definitely wasn’t expecting what I saw next when I got home black plastics were missing and cracked. I immediately went back to the Car wash and demand they stop and look inside for the pieces sure enough they were inside the washing station. They tried to say that it was prior damage, even though the pieces were there. They took photos of the damage and said that they would have a manager call me later that day he gave me his phone number and info. He later texted and We discussed the issue by that time I had already had From the dealership for the cost of the repairs which was equaling approximately $3000. Again, they tried to

I paid for hand wash and this is what I get! The guy talked me into buying 5 hand wash that can be use anytime. Took the guy less then 6mins to clean my car. Maybe because my car was recently purchased so nothing to clean so he just only clean the window and nothing else. When I got home I looked closely, I see many places that is not even touch beside my window and car tired. Very disappointed! Definitely going back there tomorrow for refund!!!! So this is $140 to get your car clean???