Gerald Jones Auto Group

After our purchased new at Gerald Jones Honda 22 year old Honda Odyssey let us down for the first time after over 200,000 miles of family adventures we had a great experience purchasing a new 2026 Honda Odyssey with the help of Ingram Jansen. From contacting the dealership on a Sunday via the Jerald Jones internet website to let them know our broken Odyssey was on it’s way from Conyers Ga on a recovery vehicle thanks to AAA, to the new purchase, Mr.Jansen was very professional and spot on. Everyone at Gerald Jones was great and easy to work with . ALTHOUGH, $8000.oo is crazy for a transmission for a 2004. Thanks to all.

Great service department. I really appreciated the friendly, responsive service I received from Katie and Colby along with their relentless dedication and perseverance in making everything right. They took care of me during a stressful series of events surrounding getting my defective Honda Pilot factory trailer hitch replaced and kept at it until the problem was fixed properly. They have given me a very positive opinion of Gerald Jones Honda/Auto Group.

WILLIAM WALKER , WILLIAM WALKER WILLIAM WALKER!!!! He is that man ! He helped me with my first car and this is my second one with him. Been helping my family for over 28 years. I appreciate him and everyone else. I felt comfortable and everything went smoothly. I travel from Macon to Augusta every time ! I received the best goodies 🥳 I love my new car

I was sold a brand new Civic that ended up having multiple engine lights appear. Less than 30 days after buying. Less than 1000 miles. They DO NOT have a return policy! They have a return policy number on their website, but will tell you they don’t. They told me I could take it up with the State of Georgia’s lemon law.

I posting this review to stand out from previous review I have left about Gerald Jones Ford dealership. Recently we had purchased a used 2022 Ford Explorer ST from CarMax where we sold them our 2023 Toyota Prius. We decided to sell it to them as they had a low miles 2022 Ford Explorer ST. We got it for a price we felt was fair based off of the offer we also got for our Toyota. So, being that CarMax does offer 10 day, money back guarantee we figured we would have it inspected by Gerald Jones Ford. They had an appointment on the next day which we took and dropped off at 9am. They said it would take a few hours, and so we left it and said we would come back the next day. Well, when we came to pick up the vehicle it had not been looked at and we were told it would take 2-3 hours. Well, those 2