Gerber Collision & Glass
Arlington Heights, IL · Auto body shop
- Address
- Gerber Collision & Glass, 1430 W Northwest Hwy, Arlington Heights, IL 60004
- Phone
- (847) 255-6485
- Website
- www.gerbercollision.com/locations/arlington-heights-il?utm_source=SEO_Local&utm_medium=SEO_Local_Snack_Pack&utm_campaign=IL&utm_content=Arlington-Heights
Gerber Collision & Glass is an auto shop located in Arlington Heights, IL. It is one of 119 auto shops listed in Arlington Heights. Its 4.3-star rating is slightly below the Arlington Heights city average of 4.6 stars. There are 10 photos associated with this location.
About Gerber Collision & Glass
Gerber Collision & Glass Arlington Heights - 1430 W Northwest Hwy repair center offers quality collision auto body repair services backed by our industry leading National Lifetime Guarantee for as long as you own your vehicle. We repair all makes and... More
Customer Reviews
I have no complains about the work but they need to work more on details. I needed repairs and a headlight replaced, they did a great work but I'm was not happy about the fact that they re-used and missed some fasteners when putting together the plastic cover, as seen in the picture. From what I know they are one time use, if work is being done and removed it should be replaced with new ones. They installed the same ones and forgot to add one. Not cool. I was expecting top notch service. I don't understand why not all the parts were ordered since was part of the repair. Now I have to wait 3 days for those to be ordered and replaced. In the report even says post-repair scan, however the quality check was not performed apparently. A little bit disappointed. Ohh and one more thing.. I apprec
Gerber was endorsed by our insurance provider, and their exceptional service and communication surpassed our expectations. The repair process was conducted with utmost transparency, accompanied by regular updates. The professionalism and quality of work exhibited by Gerber were outstanding, solidifying their position as our preferred choice for vehicle damage repair. (Dodge Durango)
I was a little stressed out from backing into something and called Gerber to see if it was safe to drive my car because there was a noise by my rear wheel immediately afterwards. They did not have an opening for an estimate but told me that I could come by in a few hours and they would take a Quick Look on the drive ability for me. Rudy could not have been nicer and popped something back in place manually and even cleaned up some marks on the fender. He assured me it was drivable but suggested that I make an appointment to get a full estimate. Rudy was fantastic to drop everything for us. We really appreciated the treatment and the expertise. Highly recommend Gerber….especially Rudy. Thank you for being extra nice today.
Let me just say that if you need work done on your car this is the place to go I brought my 2018 Ford Edge in to have the rear Reflector panel replaced Martin & Rudy were very polite and explained every thing to me.the young man that did the work on my car did a amazing job, my car was given back to me clean if I ever need work done again I will diffently go back there. seriously people you want to take your car there. You will not be disappointed.
Its was a great experience from start to finish, Martin is the front desk guy running the show, does a fantastic job from explaining all details and keeping you updated on repairs. Highly recommend for anyone getting repairs on any vehicle.
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.